Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! If im getting disney plus for free for 6 months why am i being charged on my bill for it

Disney+ charges where i have been give a 6month free subscription but im still being charged for it on my bill

NO IPHONE IN THE BOX!

i’ve gone to open my new iPhone 13 pro max box today only to find NO iphone in there but pieces of silver metal stuck inside the box! O2 are proving to be useless and not helping! CAN SOMEONE PLEASE HELP!!

Resolved! Payment

OK I'm confused my bills are up to date no probs so I thought maybe if I pay the remaining balance on my phone I can get an upgrade. Only thing is I done this on a different card. It went in and was taken but there's no comfirmation it still says if ...

Airtime rewards

Hi, I had a new and the airtime rewards app copied over but there's nowhere to sign in only register! I've emailed them- no reply! I don't want to lose my rewards, any help appreciated!!? Andy

Resolved! Unable to sign up to VOLT . I am a O2 & VM customer

I am a O2 and Virgin Media customer , however when I try to sign up to VOLT I am told my address cannot receive VirginMedia! This is clearly incorrect. Could you please sort this for me . Regards ncfc2002

RCS support

With more and more providers starting to roll out RCS across the world. I'm just wondering if O2 have announced if they will be rolin it out across the uk any time soon.

Resolved! RE: Volt

In November I took advantage of the benefits of Volt, We each have O2 monthly contracts. Also We have been with Virgin media for a very long time.Apparently she is not eligible for Volt, but O2 said this was going to change soon, however to date she ...

WARNING! CALLER 0330 303 5323

Warning with 0330 303 5323 Caller.This 0330 303 5323 are fake O2. I received a call yesterday 4:22PM 27 March 2017, and its a long conversation and I was convinced its real O2 company but then the girl on the line kept making mistake with the prices ...

Resolved! monitoring my data while I am in Europe

I am in Europe for a week and want to ration my data but every time I check my data usage it has not changed significantly. I have been here for 3 days. O2 says "Your data usage is updated within 30 minutes in My 02 for UK data. Data used in our Euro...

Resolved! O2 mobile broadband

I am trying to cancel my contract. The only way I can find is to call 202, however this is a sim only contract data only. How else can I contact them.

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