Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

SideButton_New.png
MI5 by Level 94: Supreme
  • 73629 Views
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7758 Views
  • 15 replies
  • 1 kudos

Resolved! Free akg wireless earbuds?

Just received my new s10+ and am very happy with it, but upon renewing I was told multiple times i would receive free akg wireless earbuds. They didnt come with the order.After talking to customer services, they say i should have recieved an email to...

Egor by Level 1: Joiner
  • 409 Views
  • 3 replies
  • 0 kudos

Useful Help Links for O2 Customers

It has been suggested that we make a thread of useful links. Hope they are of some help to members.:smileyhappy:Connecting Android Phone to Data ServicesConnecting iPhone to Data ServicesAPN Settings | Geek Squad | AndroidAPN Settings | Geek Squad | ...

jonsie by Level 94: Supreme
  • 13181 Views
  • 24 replies
  • 6 kudos

Cashback

How do I claim cashback, I have no letter or leaflet, no info at all on how to do this?

Mark7 by Level 1: Joiner
  • 347 Views
  • 3 replies
  • 0 kudos

Insurance query

HiOn the O2 phone insurance (accidental damage) the 'exchange/replacement service' what's the difference between the two or are they one and the same ? Thankyou

willi10 by Level 1: Joiner
  • 432 Views
  • 7 replies
  • 0 kudos

Transferring number to keep

When I ordered my new phone I opted to keep the number I was currently using, when the phone and SIM card arrived it wasn’t set up with the number I wanted to keep. I followed the link of how to do this and got the pac code. It said that if it was do...

Steph_b88 by Level 1: Joiner
  • 461 Views
  • 4 replies
  • 0 kudos

Abroad

Hi,During my one month holiday in Guadeloupe I couldn’t use my data, and I should be compensated regarding this issue. I received several text messages saying that they’re working on it but until I left nothing has been done.Could you please tell me ...

O2 have confirmed an issue with the apple watch and e sim causing caller not to hear ringing tone

I have had an ongoing intermittent issue where when someone calls me they hear two ring tones and then silence before another ring tone and then my message sewrvice. My Iphone is ringing my end. All the usual things have been tried ie new SIM, trying...

Pdoddze by Level 1: Joiner
  • 372 Views
  • 3 replies
  • 0 kudos