on 30-09-2014 02:06
Hi since tonight I have been unable to send or receive emails. I think my account has been hacked as it keeps saying my password is incorrect. How can I access it to change my password? Who do I contact, I have been trying to find a number for hours.
I realise o2 no longer own the BB and it is Sky now but I have had no luck with them either.
Can soneone please help and tell me what I can do.
Thanks
on 30-09-2014 06:25
on 30-09-2014 06:25
on 30-09-2014 08:28
on 30-09-2014 08:28
on 30-09-2014 08:44
on 30-09-2014 08:44
on 30-09-2014 15:17
on 30-09-2014 15:17
Are you trying to access via webmail or POP, as the POP servers seemed to have stayed active after webmail access ceased. Note that secondary accounts were scheduled for closure before the primary ones.
If you do have POP access then use a client to download any email you want to keep or set gmail or outlook.com to pick it up and archive it that way.
on 30-09-2014 17:20
on 30-09-2014 17:20
Hi thanks for the replies. Yes it's a POP3 account but I can no longer access it. Is there a link anyone can supply to the Sky Thread so I may ask there.
Thanks for the help.
on 30-09-2014 17:25
on 30-09-2014 17:25
Do you have Sky broadband ?........Were you transferred from O2 broadband to Sky ?
on 30-09-2014 17:41
on 30-09-2014 17:41