Solved: o2 Gurus

Hugh · ‎11-12-2018

Hi

I have just purchased a new phone from Amazon. My monthly sim only contract is with o2. Can I call into the o2 shop and ask them to transfer all my stuff from my old phone to the new one.

Thanks

MI5 · ‎11-12-2018

They may help if not too busy but we have a guide here to help too.
https://community.o2.co.uk/t5/How-to-Guides/Backing-up-your-phone/bc-p/1114212

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-12-2018

They may help if not too busy but we have a guide here to help too.
https://community.o2.co.uk/t5/How-to-Guides/Backing-up-your-phone/bc-p/1114212

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎12-12-2018

Hey @Hugh, did you get a chance to look through the guide, or call into an O2 shop yet? I hope you like your new phone so far, what did you go for?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

o2 Gurus

Boostbox

amazon account still controlled by o2

Huawei

4g to 5g sim

Amazon Prime Extra