new nhs discount code

[Anonymous]

Hi

I have registered for NHS discount code but the code in I was given and it wont take me no further My work only have the old coed. Spoke to a Geoarge who was usless and kept saying ask your employer who only have an 8 digit code as not been updated. Please can some one help with a new NHS sicount code.

[MI5]

You need to contact your HR dept for the new 5 digit code or give CS a call on 202 from your handset.
Live chat should be avoided as they may not have the up to date info.

[MI5 · Accepted solution]

I'll put the help link in here which still needs updating with the new details but should be done soon https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Open-amp-Friends-and-Family-discounts-H...

[Cleoriff]

It's debatable whether all employers have the code.....or just haven't looked for it yet...

We know many have got it from previous posts @Anonymous

[MI5]

The other people we've had posting have had to push quite hard for their HR depts to get it for them.

[madasaf1sh]

o2 customer services wont give out the code, as its a seperate scheme operated by the o2 Enterprise division..

[jonsie]

Some customers have said that live chat have given them the code so they must have a list....

[Curr946]

I got the code from live chat

[Cleoriff]

---

@Curr946 wrote:
I got the code from live chat

---

Which proves that O2 do have access to them ..and have provided them when HR depts can't..

It's just a pity we have no official word on this...so the guidelines can be updated.

[MI5]

I agree.
The guide needs an urgent update.