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Level 1: Joiner
Posts: 3
Registered: ‎01-02-2017
Accepted Solution

how to contact o2? or get them to contact me.?

I am having trouble with my phone?
I can not call out or txt, I tried to call o2 on my phone but doesn't let me.
And online chat is not workinga
I need to speak to some asap.
is there anything I can do to get o2 to call me?
Posts: 85,749
Topics: 522
Solutions: 10,718
Registered: ‎04-04-2012

Re: how to contact o2? or get them to contact me.?

@kitty you can call from any O2 shop or I'll tag @Martin-O2 who may be able to assist you.

Contact numbers on here to call from any other phone too http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 3
Registered: ‎01-02-2017

Re: how to contact o2? or get them to contact me.?

I am unable to use another phone at the moment as I am at home. no o2 near me for miles! thanks for tagging martin. hopefully he can help me.
Posts: 67,056
Topics: 662
Registered: ‎14-01-2013

Re: how to contact o2? or get them to contact me.?

@kitty

Can you check your service status here. It can be done by phone or PC

https://status.o2.co.uk/

There may be mast problems in your area...

*The Game Is On*


Level 63: Greatness Assured
Posts: 11,994
Registered: ‎31-03-2010

Re: how to contact o2? or get them to contact me.?

@kitty If you have Skype you can call for free on 0800 032 1402

I DO NOT WORK FOR O2

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Posts: 66,035
Topics: 539
Solutions: 3,340
Registered: ‎04-01-2009

Re: how to contact o2? or get them to contact me.?

Use IE or Edge for live chat and you will get through to them @kitty

Level 1: Joiner
Posts: 3
Registered: ‎01-02-2017

Re: how to contact o2? or get them to contact me.?

you are a star @jonsie thank you. I have spoken to them and am currently sorting the issue
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Level 13: Prompter
Posts: 587
Registered: ‎22-04-2017

Re: how to contact o2? or get them to contact me.?

Or use Samsung browser I couldn't call or txt so used live chat and used the status page and saw an outage