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how to contact o2? or get them to contact me.?

kitty
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I am having trouble with my phone?
I can not call out or txt, I tried to call o2 on my phone but doesn't let me.
And online chat is not workinga
I need to speak to some asap.
is there anything I can do to get o2 to call me?
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jonsie
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MI5
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@kitty you can call from any O2 shop or I'll tag @Martin-O2 who may be able to assist you.

Contact numbers on here to call from any other phone too http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

kitty
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I am unable to use another phone at the moment as I am at home. no o2 near me for miles! thanks for tagging martin. hopefully he can help me.

Cleoriff
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@kitty

Can you check your service status here. It can be done by phone or PC

https://status.o2.co.uk/

There may be mast problems in your area...

*The Game Is On*

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Bambino
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@kitty If you have Skype you can call for free on 0800 032 1402

I DO NOT WORK FOR O2



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jonsie
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kitty
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you are a star @jonsie thank you. I have spoken to them and am currently sorting the issue

liggerz87
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Or use Samsung browser I couldn't call or txt so used live chat and used the status page and saw an outage