Solved: guru online?

Kelly73 · ‎17-07-2018

Hi, why is there no option to speak to a guru online? Thanks

Cleoriff · ‎17-07-2018

@Kelly73 if you care to come back and explain your problem we may be able to help? If we can't then customer services and live chat can be found here https://www.o2.co.uk/contactus

Veritas Numquam Perit

View solution in original post

MI5 · ‎17-07-2018

We're all here

What do you need?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎17-07-2018

@Kelly73 if you care to come back and explain your problem we may be able to help? If we can't then customer services and live chat can be found here https://www.o2.co.uk/contactus

Veritas Numquam Perit

EmilieT · ‎19-07-2018

Hi @Kelly73, have you managed to get in touch with a guru since you last psoted? The Community might be able to help as well, so please let us know if you still have a question

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Janet70 · ‎15-04-2021

I have a problem with my Galaxy J3(2016) Due to lockdown I have not been able tovisit a store for advice on replacing this with phone with one more up to date. The phone was trying to update and I believe there was not enough storage space so I deleted some apps. Now I keep getting a message on the c=screen saying"OneDrive has stopped" How can I deal with this? I have tried rebooting but the problem remains. Please advise.

MI5 · ‎15-04-2021

@Janet70

Delete the one drive app and reinstall it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Janet70 · ‎16-04-2021

I found OneDrive on Google play but it says " This app is no longer compatible with your device"so I will try to contract OneDrive. Thanks for your response.

MI5 · ‎16-04-2021

@Janet70

Just delete the app from your phone then as that's the reason it's crashing.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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