Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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02 recycle scam

Hi I posted off a fully functional iPhone XS, I only upgraded as offer on recycle was same as upgrade price. Packaged properly and sent off special delivery, then I received email saying it’s damaged and value is 80% less as screen issues. I just got...

CJ1506 by Level 1: Joiner
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Tracking order

I recently order the new series 6 Apple WatchIt was meant to arrive today 16th feb but nothing has been delivered?

Sammi230 by Level 1: Joiner
  • 296 Views
  • 1 replies
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Resolved! WIFI Calling

I've recently purchased a Samsung S20 FE via Mobile Phones Direct on a pay monthly contract with O2.I am trying to set up WIFI Calling but having issues. The settings are all enabled in My02 but I have read that as I didn't purchase the phone direct ...

Missing offer

Hi,I have purchased Huawei Freebuds 3 from the o2 store. The page offers a free wireless charging pad. You are to use the redemption leaflet included with the order. This is missing from my order. The Freebuds are still on offer with this included. W...

Jackojack by Level 1: Joiner
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Netgear M1 Nighthawk port forwarding

I've used the netgear web admin interface to switch on port forwarding for a port used for my home alarm system. However, I have used a port checker and the port remains closed and the alarm system is not communicating with its external service. Does...

O2 network

Are O2 sending letters with replacement SIM cards informing customers that o2s network is changing on the 1st April and to follow the instructions in the letter

Nell2 by Level 1: Joiner
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Resolved! Added Extra and Ear Buds

I recently upgraded to the Galaxy S21 and chose the extra of the free audible for 3 months but can't seem to access it, my audible keeps telling me I need to purchase books. Also, I tried claiming the free Samsung headphones but don't know where to f...

Charise27 by Level 1: Joiner
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O2 recycle

Has anyone had any problems with o2 recycle? I recently sent my old device to them using the prepaid postage they provided. The royal mail say my package was delivered on the 4th of February. I keep getting emails from o2 recycle saying they haven't ...

Paulw2237 by Level 1: Joiner
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Resolved! Trouble with 2 step verification code on Facebook

Hi The O2 communityI have been trying to get into Facebook for the past 8 months. I have tried to get them to send me the 6 digit code. They say “they have resent the 6 digit code by SMS” but I never receive it? Could this be a block on the O2 networ...

Steff by Level 1: Joiner
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