Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Re: Adult Content Unlock

I have tried, and been told twice that my block has been removed. I’ve re booted, altered my settings but still blocked from Adult Content.V frustrating. Any clues as to how to resolve please?

No response within 24 hours from ordering

I ordered an Apple Watch yesterday and once I had gone through everything it said the order was being reviewed and it would take to to 24 hours and afterwards they would be in touch with progress. Shortly after this message I had all the legal docume...

Jerb by Level 1: Joiner
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Anyone know how long o2 recycle take?

No communication at all to state they have received my phone although royal mail says its there i had a promotion to receive £150 more for ordering the new s21 but only have 2 days left now from them taking 5 days to send packaging to then send it of...

Angelaw by Level 1: Joiner
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Disney+

I've added Disney+ as an extra and the clock has already been running down on my 6 months free. I try to access through the Disney+ app with my same email address and I have to chose either 5.99/month or 59.99/year, and then add my credit card detail...

G_M_ by Level 1: Joiner
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Resolved! My 02 signing in not working

Good afternon all, I have a Samsung S21.I tried logging on to my phone's My O2 app but it does not accept my username and password. However I am able to log on to My 02 app on the O2 website. I called customer services, they told me to delete then re...

Elric by Level 1: Joiner
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Resolved! Exchange or refund for a faulty accessory

Hi, I bought an Apple Pencil first gen from O2's website that arrived today - but is faulty. I have got through Apple about the fault and they recommended I explore options via the original merchant before I do anything with Apple (it would cost £25 ...

Microman4 by Level 1: Joiner
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