cant register for o2 priority

[Anonymous]

I have tried to register for o2 priorities but can't get any further than entering the code they are meant to send me. I enter my mob number ok and o2 are meant to send me a code in a text but I never get it even if I keep requesting. Anybody got any ideas?

[Anonymous]

A conundrum as it should happen as you describe.

What device are you using ?

[Anonymous]

@Anonymous are you doing it via de app or sms?

[MI5]

It might be obvious and not meant as condescending, but do check you are entering your number correctly....

[Anonymous]

Check you are entering it correctly & if you aren't receiving a code you should be able to get it re sent to your phone

[jonsie]

There is normally a limit to the number of codes per day but this problem has cropped up in the past. I had the issue but left it to the next day and I got the code. It is most probably a systems issue. 

[Cleoriff]

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@jonsie wrote:

There is normally a limit to the number of codes per day but this problem has cropped up in the past. I had the issue but left it to the next day and I got the code. It is most probably a systems issue. 

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Well...I hope the OP comes back to let us all know the outcome ...:smileywink:

[Anonymous]

It's a HTC one. My number is correct and I have tried requesting it numerous times in the last 6 weeks but nothing comes through. I have contacted customer services twice and they said they will look into it and come back to me within 5 days and they don't. Really frustrating!

[Anonymous]

Appreciate your frustration but hang in there.

[MI5]

All I can suggest is keep trying cs. We can't help with account issues here, sorry.