Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Track a Repair

I sent my IPhone 6 off to be repaired, I was told I can track it online I went to check the status of it today but it won't let me log in. Is anyone else having the same isuses? Something to do with the security text on the signing in page.

Anonymous by Not applicable
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Resolved! 02 recycle

Sent my iPhone 5 off to recycle last week as I thought this would be easier than selling on eBay boy was I wrong. Phone was in good working order but received email today telling me they have revised my offer from 102 pound to 20 pound what an insult...

Anonymous by Not applicable
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Resolved! Intermittent Broken Landline Dial Tone

My dial tone intemittently becomes broken when I pick up the receiver. I don't know what this means as I don't have or use voicemail. Also I often I am unable to dial out. I enter the numbers wait for it to ring, but it just stays on the broken dial ...

Anonymous by Not applicable
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Resolved! How do I end my contract?

Hi - my contract ran out in December.I do NOT want to upgrade - I simply want to end this phones contract with O2. I thought it would happen automatically if I did not choose to upgrade... oops. So how do I get in touch with you?I have two phones you...

Anonymous by Not applicable
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Resolved! Scam warning, received this email, requests all bank acct details once logged in

This e-mail was sent to me by O2.Hello MICHELLE,Your O2 account requires your immediate attention.We've made some important security changes to our website and in our best attempts to keep you safe, we require each of our customers to confirm their a...

Anonymous by Not applicable
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Resolved! SCAM WARNING

Hi all, please be aware that I have just received this email. It is not from O2 when you click the link it takes you to the O2 page via a proxy server that records your key strokes.This e-mail was sent to xxxxx by O2.Hello mr **** ****,Your O2 accoun...

Anonymous by Not applicable
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Resolved! Changing ring tone callers hear when I am abroad

My question is :- ‘is it possible to change the ring tone that callers here when they ring me on my iphone 6’?I live in Northern Ireland, when I am down in the Irish Republic I am treated by O2 as being abroad and if someone rings me they get the sam...

Anonymous by Not applicable
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Home Tariff Abroad

Just a Question that has me scratching my head. Why don't O2 look after customers when they are abroad? Both In Europe and other Continents 3UK let their customers use the Home tariff they are on abroad .Why cant o2 do that? Three are the smallest ne...

Anonymous by Not applicable
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Resolved! Simplicity Sim

Hello. I have just completed a 2yr contract with o2 & have been very happy with the service. I want to go onto the simplicity sim for 12months and I just need to know if I can get a free upgrade whilst on simplicity?? Thank you.Regardsjtbnwales

Anonymous by Not applicable
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Resolved! Sim swap still hasn't changed my number weeks later. Two numbers for one phone.

I did the sim swap over the phone when I swapped from pay and go to contract and wanted to keep my number. My friends are able to text me using my old pay and go number but when I text them back it's the number of the new sim card. It's getting reall...

Anonymous by Not applicable
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