Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Refused Delivery as advised by 02

Hello.I'm new here although been with 02 11 yrs... I wonder if anyone can advise me please?I ordered the wrong phone (stupidly tired) then immediately realised and chatted with a Guru. He advised me to refuse delivery.It came Monday am and the Courie...

Resolved! Roaming explanation...

Morning all. New here, been an O2 customer for years and years though (BT Cellnet originally!). Just a quick one about roaming. I recently took a week in Germany, and before I went I researched O2's roaming policies. Friends on EE and Vodafone had ad...

Resolved! Can't call 101 from mobile (business user)

Hi - as it says above I can't call 101 (for local rozzers) from my business phone. It's a BB Bold 9900 and I just get 'calling' and then 'disconnected' with a beep. Does anyone have any ideas why please?

TuGo

TuGo is an excellent bit of software. Matches IPhones ability to text over WIFI. I just have one issue and suggestion. Contacts sync you offer are Exchange or Google. There seems to be a glaring admission here. We are not all using Google accounts, E...

Resolved! Problems buying O2 Insurance for a Pay&Go Phone

I hope someone here can help us out! My partner bought a Pay&Go S4 Mini from the o2 website. The website says you can ONLY buy o2 Insure from an o2 store. We went into our local store today and they (very rudely) informed us that they "did not have t...

Resolved! O2 password updated?! Fraudulent email?

Evening All, My father contacted me today regarding the email below which he forwarded on to me. He claims not to have requested a new password or been in contact with O2 regarding his email account. Therefore we are concerned this might be a fraudul...

Resolved! Query about mast sharing, and a question about bill credit

Hi. Vodafone are bringing 4G coverage to my area in the next few months. After talking to an O2 advisor online about poor signal, I was told that with the mast sharing deal, I will be getting 4G on O2 around the same time as Vodafone bring it. Howeve...

Resolved! 4G

When is O2 4G coming to Reading? we are 38 minutes from London yet in some rural areas they have it.

Resolved! Boost Box (Femtocell)

O2 has a Boost Box available but they restrict their use to Business customers. Why?My husband and I both have monthly contracts, we have been with O2 for many many years but still we cannot give out our mobile numbers as we cannot receive when home....

Resolved! UNLOCK Code for HTC one x

I have now asked twice for my unlock code from O2 over he last several months, and they have not sent me it. Neither an apology nor an explanation. It is no wonder I will be moving to THREE after my contract is up.

O2

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