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cancelling disney +

iphone4sir
Level 6: Acolyte
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Hi everyone

 

I've tried to cancel my disney plus and followed instructions online but can't seem to.  Phoned up and they said I've got to call back on 24 Sept as this will be the date of the minimum 6 months since i took it out.  Is this the case?  

 

thanks

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iphone4sir
  • 160 Posts
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93E7576E-160F-4934-9A59-888240FD69A0.jpeg

Message 11 of 14
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iphone4sir
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Not for me

Message 12 of 14
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jonsie
Level 94: Supreme
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Try on a PC

On the app, if you press the 3 dots at the top of that page, one of the options is to open in a web page

2020-Awards-jonsie5695219-2




O2 Social Media

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Message 13 of 14
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iphone4sir
Level 6: Acolyte
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@jonsie I’ve got same issue on pc too - same picture appears with no option to cancel or turn off auto renew..
Message 14 of 14
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