Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Returning the phone

I want to give back the phone which I had 14 days for that but I already pick the new phone so basically I want also stay with the same number

5g

iv just noticed that when I have the setting in my phone thats under mobile network turned on for 5g lte 3g 2g auto connet my 4g speeds are very slow but if I turn the setting to lte 3g 2g auto connect my 4g speeds are very good.can any one one help ...

Resolved! Bogus O2 texts

Just had a text telling me O2 couldn't process my bill and gave me a link, it sent me to a very real looking O2 sight and wanted my bank details!! Needless to say it was bogus but please be aware it was very plausible. Dawn

Re: International Spam Calls

@AngieO Apart from blocking the many numbers on the handset, you could get a change of phone number Guide: How to change your mobile number

How to request a copy of my text messages

I would like to know how I would go about requesting a copy of my sent and received texts from November last year to present

How do I find out what numbers I've rung

Resolved! How to cancel Disney +

I got an offer for Disney + and redeemed the code. My partner had an offer as well and did the same so I wanted to cancel mine but can't find an option to opt out anywhere in my O2. Has anyone seen where this can be done? Thanks

Resolved! Order/My Care

I got an email from mycare@o2mail.com asking me to call 0800 977 7793, and for me to read my order number out to them. It says if I don't within in 72 hours they will cancel my order.Just seems a bit odd and not sure if this is normal/legit?

Real or fake

Has anybody received an email offering Disney+ free for 6 months?

Resolved! Merging numbers and accounts

I have a number set up in my dads name and have just opened one in my name how do I get my old number and switch them / cancel old contract

O2

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