Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
When I ordered my S23 contract and phone, there was deal on that gave you a free pair of galaxy buds if you order by May 10th, which I did. From what I could see I was waiting for a text with a code to redeem these, however the text never came, and i...
How to cancel disney plus
Upgraded to Samsung S23 Ultra along with the upgrade came extras one of them been a set of buds pro 2 02 sent me a promotional code to receive buds for a pound tried the code invalid got back in contact with 02 gave me a link and they just fobbed me ...
I’ve exhausted every avenue to try to get to solution for this issue. I returned / cancelled a sim within 14 days of purchase in April.I got charged a cancellation fee of £103.95. I called numerous times to get this credited. I was told it was in May...
Why hasn’t my sim arrived it has been 5 days since it’s been dispatched.
Today, I received some marketing material through the post, I want to opt-out of any postal communication. How do I do that?
Sim card received has the whole of my name incorrectly shown. REQUIRES urgent correction of records simple reason I am helping Police Cyber Security in a scam inquiry. There should be NO ERRORS on my mobile phone nor on my user name with provider TAL...
Hi! Occasionally I get text messages from 02 that just say 02UK with no attached number. I never respond as always concerned it might be a scam. How can you tell for sure? I think it might be real as it tells me billing info e.g. when my bill will co...
Does anyone know the email address for o2 customer services? Thanks Looks like you landed on a popular topic. If you're looking to contact customer service to upgrade, get a PAC, join or get a new device or tariff, you can also contact O2 using the l...
I’ve just had my phone delivered as I had to do an exchange due to the other phone being faulty. I got told that I needed to give the delivery driver the old phone to send back to o2 but he never took it. What should I do as I have no address to retu...
