Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 66933 Views
  • 145 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7498 Views
  • 15 replies
  • 1 kudos

Resolved! Requesting a PAC code and can not get through to 202!

I seem to have come to a dead-end! I have requested for a PAC code by texting 65075 and the message back says to call 029891 - this number when called FAILED so I then called 202 and this number Failed to connect.I am using my mobile to call and have...

Jo-Co by Level 1: Joiner
  • 272 Views
  • 2 replies
  • 0 kudos

Reporting network faults

How can I report a network fault to O2 without using a telephine because they are 'closed'? Which is a tiny bit ironic for a communication industry...

JerryPS by Level 1: Joiner
  • 179 Views
  • 2 replies
  • 0 kudos

Disney+

I want to turn off reccuring billing for this because ill forget by the time my free 6 months is up... when i go on the disney+ app it has an option to manage subscription then it redirects me to a page on o2 where there is no option ti do so.

Kris6 by Level 1: Joiner
  • 170 Views
  • 3 replies
  • 0 kudos

Resolved! Cold calls starting with 0208068xxxx

Hi guys,I am getting non stop calls beginning with the above landline number.It is either ambulance chasers or people trying to get me to invest in stocks!Has anyone else suffered the same?Have complained to ICO.org.uk

Ot1111111 by Level 1: Joiner
  • 190 Views
  • 1 replies
  • 0 kudos

Tried to transfer number but it didn’t work and now my new phone is acting up

So I joined O2 recently and along with my plan I got a new phone, everything was going well, I’d transferred my old number from my old service provider with the PAC code and it was all sorted, but then I accidentally used my old SIM from my old provi...

How I rective my o2 number?

Hi. How I reactive my o2 number? xxxxxxxxxxxxx Thanks [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Manlio by Level 1: Joiner
  • 87 Views
  • 1 replies
  • 0 kudos

Disabling call forward

Is there a problem with the network in relation to setting and disabling call forward. I struggled to set it but succeeded after many attempts but now I want to disable it I just get the constant spinning donut of doom!

Wardy_Kid by Level 1: Joiner
  • 306 Views
  • 7 replies
  • 0 kudos