Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Anyone know how I can get to speak to an actual person please?

Hi, I have received a text message saying my order is confirmed, I haven't ordered anything and can see anything on my order history. Can anyone help please? Thanks

Amazon Prime O2 Extra claimed on wrong account

Hello there I redeemed my O2 extra today for Amazon Prime but I have accidently used login detail for a amazon account I don't use anymore from years ago, instead of the details from my current account They use the same email address but have differe...

Resolved! Travel 24 hour time period

I have signed up for the O2 travel bolt on. It says the 24 hour time period starts from first usage but is that UK time zone i.e. BST or local time zones for example US Central Daylight time which is 5 hours behind the UK? Any help gratefully receive...

Resolved! USA Roaming

Hi All, I will be going to USA soon. I was going to add the 'O2 Travel Bolt' to get roaming for £6 per day. During the checkout, I got this message: The following Bolt On will be removed:One-off MonthlyStandard Rates in our Europe ZoneThis Bolt On wi...

Roaming in Europe

When roaming in France, I was able to use my telephone to make a receive calls and texts but not to receive data. I simply got a message saying my phone was not connected to the Internet and that I should contact 02. I cannot work out how to contact ...

Spending cap

Resolved! Promo for graphite ear buds

The code you sent me via text for my new ear buds 2pro graphite is not working ,used caps and then small ,clever move as I only have 14 days to claim them for a £1.