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Phone order

S_am
Level 1: Joiner
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on ‎13-09-2023 09:26

on ‎13-09-2023 09:26

Hi,

 

I ordered a phone for delivery today. When I logged on to My O2 to check the status of my order it says order status "completed", but I haven't received anything. Is this an error or is there a problem with my order which I should be worried about?

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MI5
Level 94: Supreme
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on ‎13-09-2023 09:32

on ‎13-09-2023 09:32

@S_am 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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