Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I purchased a new phone mid August that had the offer of earbuds pro for £1. I had to contact O2 so many times and kept getting forgotten bed off with excuses as to why I hadn’t received the code. I got this on 16th October and ordered them. I still ...
I have made several compaints to customer care and have emailed O2 complaints services about the refund money of 500 pounds which has not been received by me yet. The refund is for the handset which I returned more than a month ago on time, but still...
I have switch up and I want to change my phone, do I need the box my original phone came in?
Hello, I cancelled my audible extra but it’s also removed the unused credit I had on my account. This doesn’t seem very fair as I had paid for it! I can’t seem to find anyway to get in touch with o2 as the chat is constantly busy. Can anyone help?
i have been trying to complete an order for a new upgrade of the iphone 15 pro max but it will not let me complete order form, it wont let me do the last 2 categories on the list - accessories and trade in your device, and it wont let me add anything...
hello all, yes im back, can anyone tell me who to phone to settle my device plan, tried once and completely made a mess of it all when using " my o2 ". thank you.
I am paying for Amazon Prime through my O2 account but I don't have it in my Amazon account. It is offering me a 30day free trial. How can I access the Amazon Prime I am paying for through O2 in my Amazon account? Also, it says on O2's website that t...
I got a plus plan (iphone 14 pro), but it got damaged badly enough that apple had to replace it. Can I still trade it in for a new phone on o2 switch up?
I reported a fraud case on 12 October 2023 and despite several attempts to contact O2 I have heard from them. The service levels for answering phone calls is awful. Agents on the line have no ability to action anything. I feel sorry for them having t...
Hi I bought a new phone/sim on Monday 5/6/23 following losing my phone abroad the previous day. I have tried on multiple occasions to have the bar lifted on my phone only to be told it would be lifted and to wait 24 hours to take effect.I have placed...
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