Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 44474 Views
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Changing an Extra before it is activated?

Hi there I recently got another SIM only deal and select the Disney+ Extra, which is free for 6 months. I haven't activated it yet. If I cancel it prior to activation, can I select a different extra and still get the free 6 months on that extra inste...

Resolved! O2 Travel Bolt On

I will be visiting Canada, one of the listed countries eligible for the Travel Bolt On. In the O2 blurb it says under ‘not included’, are calls to other destinations that are NOT the UK or the visited country. I cannot positively ascertain whether or...

GW303 by Level 1: Joiner
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  • 13 replies
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Galaxy buds for £1.00

I bought a new phone at the beginning of October and at that time there was an offer for airpods/buds for £1.00. I was told I would receive an email within 30 days about this, but heard nothing. Can anyone offer any support, or utilised the deal them...

Richieb by Level 1: Joiner
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Resolved! missing earbuds2 pro

I bought a new Galaxy S23+ three weeks ago. I wa told to wait for O2/Samsung to contact me regarding their free offer of earbuds2 Pro. I have since heard nothing and I don't know how to contact O2.

Berton by Level 1: Joiner
  • 721 Views
  • 3 replies
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Resolved! Historical Itemised Billing Information

I'm looking to evidence historical calls to/from my O2 mobile number to/from two separate numbers attributable to a financial adviser who provided me with bad advice. Formal complaint lodged and currently with the Financial Ombudsman. Itemised Billin...

SJM1 by Level 1: Joiner
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  • 11 replies
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Receiving SMS when abroad

Hi,I live in Kenya and I was given an O2 SIM card. I activated the SIM and topped it up and can receive the O2 notification SMS.However, when I tried to register for Revolut the OTP SMS does not come through.When I also tried to send an SMS from my K...

Order

Hello, I ordered a new phone on Sunday 5th November and it has been two days since and my order is still saying it has been confirmed and no further action has happened such as being processed or on its way to my address.

Tab by Level 1: Joiner
  • 354 Views
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