Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 96730 Views
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 9450 Views
  • 15 replies
  • 1 kudos

SIM card

My pay monthly sim was dispatched first class 3rd January, it has still not arrived and there’s no way I can track it. I need it before end of week, help

Resolved! My new device delivery

was Hi my device has not been delivered to me yet on the O2 app it says it has been delivered to me today at 3:15 pm. I did not recieve my device

Neeraj by Level 1: Joiner
  • 85 Views
  • 1 replies
  • 0 kudos

£250 Cashback Problems

Good afternoon,I have recently upgraded my phone and I now qualify for £250 cashback on a phone when I recycle it and it has a value of £1 or more. I have tried multiple times via your website and also the o2 app to no avail.I've also spoken to multi...

Resolved! Volt

Am I entitled to Volt ?Cant seem to get past this message and my address is the same on both Virgin and O2 accounts ?????

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Reub by Level 1: Joiner
  • 128 Views
  • 1 replies
  • 0 kudos

Resolved! Customer Service

I have only just transferred from Virgin to O2 on a Volt package, I wish I hadn't as O2 is the worst customer service I have ever experienced!! How do you actually get to speak to someone?

Dunin by Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos