Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Link iPhone and iPad accounts.

I know my login for my iPhone but I want to link my iPad account. How do I do this?

O2 Webmail

Hi, Im wondering if anyone can help. Ive not been able to login to my webmail for about 3 months now. Everytime I try and login I get the "Sorry, we can’t find the page you’re after." page. Ive tried it with other mail programs but they can never man...

Resolved! How Long To Fix a Problem

All was fine until Tuesday this week when my phone would not connect to 3G. I spoke to an advisor at o2 who firstly blamed my SIM for being ancient and then after trying the SIM in an ancient Pay as You Go phone blamed my phone as being faulty.As the...

Bluebook

I've tried to sync my phone to save my contacts and it goes well until it actually comes to syncing and then the message No Authorisation comes up?

Resolved! Downgrading to a new phone

Hi, my current phone is getting a little long in the bluetooth and I can see it won't be long before I'll need a replacement phone. What I'd like to know is.. are there phones on the market that are just simple phones?.. ie.. not overloaded with apps...

Resolved! Sim swap failed...help?

Hi, I recently upgraded.I got the new phone and put the replacement sim that O2 sent in and left the original sim in the old phone.Did live chat and the person stated that I needed to text swap to 20220 and they would activate the new sim.An hour lat...

Resolved! O2 suggested apps

I was just looking at the 'O2 tracks' suggested offer and was wondering, can I get rid of it before the two month free trial without being charged? Also if choose to opt in for the £1 per week deal for existing customers, am I then tied in for twelve...

Priority Moments code missing

When I opened my priority moments yesterday there was a reward coupon saying for being with o2 for a certain amount years I could have a free pizza from pizza hut or £20 Argos voucher.I saved the Argos voucher and when I went to use it today the app ...

Resolved! Can't access my orders to validate an order

When I click on view orders and delivery details I receive ths error message:Bad RequestYour browser sent a request that this server could not understand.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to hand...

Resolved! I tried to claim my reward for being with O2 for a year but it wont let me use it!

So I've been with O2 for about 7 years now, and I finally received some thanks for being with O2 in the form of an exclusive priority moment. The message I got says: "Have a gift on us. It's our way of saying thanks for being with us for another year...

O2

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