Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! priority moments app on android jelly bean 4.1.2

Is there a problem with the priority moments app for jelly bean?I had the app installed before my phone updated, and after it had finished, the app was deleted. I tried to re-install several times, but it just comes up with "couldn't install to devic...

Resolved! Bt Wi-Fi/o2 help!

In my base I have BT Wi-FI. when I went to connect to it I had the option to enter my o2 mobile numer on the BT Wi-Fi website. I did and got connected. Now the thing I need help is, is that I always seem to connected(I cant find where to log out). Wh...

Resolved! Premium text???

I've chaged 31.83 pounds for weird premium text that I've never contacted.Those numbers are 30040500, 85150.They said I received that msg 15 times on 28, 29 May!But, i didn't. I was busy that day and I didn't receive or send any msg.And I have not an...

Resolved! Useless 'my 02'

Hi, I can log in to my02 via my phone, but I cannot log in via my PC. All I want to do is see an itemised bill for Christs sake! I have changed passwords, contacted the so called guru's and no one can help. All I get is the message, 'for your safety ...

Resolved! Constant age verification

Hi,, I'm wondering if someone could help me as for the last three months the day after my bill is due my age verification gets messed up and I have to ring O2 just to have them lift it. It has happened again tonight when I have tried to access my bet...

Resolved! Unblocking phone after partial payment of my bill

Pls can u unblock my mobie. I've just paid £100 off my current bill

BT Wi-fi for O2 customers to stop.

I've just had this pointed out by a new member (thanks nedludd), it's a bit hidden away at the bottom of this page: https://www.o2.co.uk/shop/tariffs/# Wi-Fi servicesThe way we offer wifi services is changing. From 1st July 2013 access to BT Openzone...

Poor Customer Services and Mis Sold Information

Been very unhappy with the o2 customer service I have received in the last 12 months. I currently have a 12 lease contract which is due to expire on the 19th June. After calling the customer service number 8002, 3 times in one day and speaking to the...

Resolved! Capita plans to close O2 call centres and cut thousands of jobs

A new article in The Telegraph financial pages reveals that o2 UK call centres are to be downsized and outsourced - to Cape Town. A Capita call centre in India is to be expanded to handle support by web chat, to discourage customer calls, known as 'c...

Resolved! pairing code for 02 blue car kit(BL-5B)

Does anyone know the pairing code for blue tooth device 02 blue car kit?

O2

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