Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Samsung Galaxy S3 Screen

I am on a 24 month contract with O2, I just upgraded to a samsung galaxy s3 last month. Today I was on my phone and was texting the next thing I looked down at the screen and there was a straight thin crack along the screen. I did not use any force o...

Resolved! My site is asking for age verfication? How to un-blacklist site?

DetailsSo my site is a game site with questions. These questions contain swear words, but only when you have selected adult questions. This is not an adult site. It should not be listed as an adult site imo.Problem If you try to access this site from...

Resolved! delete an o2 account

Hi, I have a online o2 account set up with my email address which is no longer used. Is there any way of deleting this account?

Disappearing emails

Not sure if you can help out on this one, i know o2 had issues with emails and texts from approx Saturday night until yesterday afternoon. Unfortunately it now seems i have another issue, all of the emails that were in my inbox have disappeared from ...

Resolved! O2 WEBMAIL - INBOX HAS BEEN ERASED

Hi, i am new to the community and i know that there have been some issues today with O2 webmail and texts etc. These seem to have been fixed but for some reason all the emails that we had in our inbox and also on my phone have been wiped and disappea...

Resolved! Signal coverage within buildings

In certain rooms of my house I get very patchy Mobile phone signal, from any provider, signal comes and goes at any time of day and in all weathers. Is there anything that can be done to improve the situation, devices installed, cables laid, witch do...

Resolved! My details?

Just annoying to me but when the guy in the O2 shop set up my account he spelt my name wrong as Shilea not Sheila and I can't find out how to change it. Can anyone help?

Resolved! o2 Email is down?

Hi there. Have the o2 pop3/smtp servers changed recently? I haven't been able to get my email for 2 days? Servers advise "offline" Thanks

Resolved! O2 Travel

I have O2 travel and in an emergency I had to use my mobile for calls and texts while in North Cyprus. I have on my return been charged for all calls and texts and I tried to live chat this morning but it keeps saying hold that thought. O2 travel say...

Resolved! Can't change family bolt on

I need to add a member to my Family bolt on, and also delete a number. However when I try and managed this from the site it doesn't work, it constantly tells me a number isn't valid; I know this, this is the one I want to delete. It won't let me dele...

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