Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! MONTHLY BILL

HOW DO I VIEW PREVIOUS MONTHLY BILLS ONLINE ?

O2 Wifi - android app - wont send sms message

Upgraded from an s3 to a note 3., when i have gone to use the o2 wifi app, it will not send the sms message. Managed to do it via the mobile web but can't get the app to work. It appears from play store reviews that i am not the only one with this is...

Resolved! Sim cards

Recently I renegotiated my contract with O2, as there were no new phone deals in a price bracket I was willing to pay I moved to a pay monthly sim only deal. A couple of days later a new sim arrived, as this was not discussed a POS (I assumed I could...

MyO2 app incompatible with Lastpass on Android

I've just discovered why the MyO2 app keeps crashing on my Nexus 5... It is due to a cool new feature in Lastpass that can fill in login details in any app.I've found you can exclude MyO2 from being interfered with by Lastpass, but this is not the mo...

Resolved! International Caller

I bought the International Caller today and tried to check the tarrif details. The info tab directs you to o2.co.uk but no further. I ahve searched but cannot find the tarrif information. I have also asked an agent and after 20 minutes of him providi...

Resolved! All Rounder for iPhone

I've been billed £5 for All Rounder for iPhone but I have no idea what it is or how I might have used it to incurr this extra payment. Please can you explain it for me?Jan Lee

Resolved! Pin code to unlock phone doesn't work.

Hi, my mother wants to use the samsung galaxy s3 that my dad got through his o2 contract, since he is happy with his iphone 3gs. However she doesnt use an o2 sim card so its locked. i filled in the unlock form on the o2 website and recieved the 8 dig...

Resolved! Conference call service?

Hi, Im pretty sure that a year or so ago I saw on the O2 website that they offered a conference call service for personal customers whereby it was possible to host a call for up to 6 participants.I cant find any information on this now, has it been d...

Resolved! How do i use priority moments to get tickets?

Hi, my sister in law has asked that i get her Kylie tickets using my priority moments...but the instructions are as clear as mud?! I have registered...get taken to the arena list page...& then what?! Should i have received a code? The link doesn't ta...

Resolved! Is the mast being upgraded

I just requested my PAC code to change network as I need 3G coverage but O2 only serves 2G. The representative I spoke to gave me the code but mentioned the local mast was in the process of being upgraded to boost 3G in the area.Of course, it's impos...

O2

Forum Posts