Solved: Refresh

Anonymous · ‎08-05-2015

What you may not know, is that when you go on Refresh, O2 do 2 credit searches on you, one for the airtime and one for a "Loan" for your phone. 100 points from my rating. The girl in the shop told me that as I was an exisiting customer upgrading early, there would be no credit search at all.

perksie · ‎08-05-2015

Points in a credit rating mean nothing, each application is done on an individual basis and have no effect on any rating.

Multiple applications within a short period can cause problems.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

MI5 · ‎08-05-2015

Yes, all new contracts are credit checked but not upgrades usually.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎08-05-2015

Points in a credit rating mean nothing, each application is done on an individual basis and have no effect on any rating.

Multiple applications within a short period can cause problems.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎08-05-2015

You only get credit checked when you are applying for a contract, you won't be checked for upgrades

Cleoriff · ‎08-05-2015

@Anonymous wrote:
You only get credit checked when you are applying for a contract, you won't be checked for upgrades

Unless you have defaulted on any payment

Veritas Numquam Perit

jonsie · ‎09-05-2015

@Cleoriff wrote:
@Anonymous wrote:
You only get credit checked when you are applying for a contract, you won't be checked for upgrades
Unless you have defaulted on any payment

Now that would cause problems.....

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