Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Store locator error

On the store locator map, the location of the Ashton Under Lyne store:31 BOW STREETASHTON UNDER LYNEGREATER MANCHESTEROL6 6BU... is incorrectly placed on Benbow Avenue, Longsight, Manchester, M12 4PU - about six miles away.

Pay and go tarrif

Why are the tarrifs not described accuratly in the my o2 .have just changed to big talker and in the change my tarriff it says 3000 o2 texts for £10 but it doesnt clearly state that o2 texts are only to other o2 phones.where as if you go on front pag...

Resolved! Bill

WHY IS THERE CR NEXT TO MY BILL

O2wifi can't connect / stuck in a login loop

Does anyone else have trouble signing in to O2wifi. I just get stuck in an endless loop ?It recognises me "Hi Luke, welcome back", says press here to continue, does the grey circles, and then returns to the start.I'm using a HTC M8one, running androi...

my02

I am trying to connect to My 02 to heck my latest bill which I have done many times before but keep getting the message " browser doesn't support MY 02 upgrade to latest version" has something changed? Can anyone help please? Gill

Poor 3G signal & dropouts since area went live with 4G

Hi Folks. Has anyone else noticed that after an area was upgraded to 4G, that the 3G signal and service has become very poor? We are experiencing (on multiple devices) low signal strength and dropouts, and this literally started when 4G went live. O2...

Resolved! o2 open as a family member

Hi, I have a parent who works for the NHS. Does anyone have a step by step instruction of how to get the discount applied to my refresh contract? I know you have to go to this website - https://o2open.co.uk/O2Open/servlets/SignUp. Do I put in my moth...

Resolved! old phone bill

Hi,I bought a new sim to go with a phone I was given and in turn created a new account on a different e-mail address to go with it.I'm now paying for both my old and new phones still, despite not using the old one. How do I cancel the number of my pr...

No more early 3 months upgrade for loyal customers?

Has anyone else been told that after 9 years of loyalty to O2 they are no longer eligible for the early 3 months upgrade for loyal customers? This is very fustrating as I don't want to more supplier but no one is telling me when this stopped or why I...

Resolved! Transferring contract

Hi I paid for an iPhone 4s and a 24 month contract in my name and with monthly payments from my own bank account. However this was actually a present to my daughter. The current contract is about to end. My daughter now wants to pay for the phone ser...

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