Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! o2 email

Where can i access my o2 email inbox as i cant find it in "My O2" Thanks.

Resolved! KEEP OLD PHONE NUMBER

Just got my new o2 phone and number how do i keep my old number from another phone company

Resolved! username change

Hi My user name email has changed. Need to change it please

Resolved! Insurance

How do I find out if I have insurance on my phone

Resolved! How can you change email address

The email address that I used to register is no longer in use how can I change it to get into my account

Resolved! Trade in Refunds

Hi everyone, I'm in a confusing situation so I'll try and explain - I just want to know if anybody else has been here before and can provide me with some reassurance. I took my old iPhone 6 Plus in store. I was offered £215, of which £179.99 went tow...

Very disappointing customer service

I am owed a refund from 02, not a significant or material amount but over 2 months O2 took unauthorised monies from my account after I cancelled my contract. I have tried twice to get my refund and the customer services team seem unable and unwilling...

Resolved! Re: How to track my repair

It's impossible for me to track mine the link doesn't work and when you ring it will take over 30 minutes to answer so much for them calling themselves communications experts

Resolved! 02 travel

Hii have 02travel bolt on! I need to turn it off but can't see where to do it on the website, any help appreciated.

Resolved! Order tracking and lack of contact from 02

I ordered a product for click and collect a week ago (9th) and I recieved a text saying there was none in stock so to wait for a text telling me when they would be delivered, I was told the date would be 10th-16th. It is the 16th and I have no been c...

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