Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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HH4 & Port Forwarding.

I'm trying out a test on my PC so I've removed my HH3 & borrowed my neighbours HH4, all set up & working fine.I use an app which i ftp photos from my phone straight to a folder on the PC.Do I need to set up port forwarding in the HH4 as I had no issu...

Anonymous by Not applicable
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Resolved! Issue with mast in area - 3 weeks now!!

I work in EC2 and for the last 3 weeks there has been an isue with a mast in the area. I can make and receive calls but I have no internet / data access. It is getting beyond ridiculous at this stage. Any suggestions on what to do?

Anonymous by Not applicable
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Resolved! O2 4G coverage

Hello O2. i hope you can advice me. Would my voice call capability be affected if i use a phone that cant connect to Band 20 LTE of yours. I am fine without data as i uses Huawei mobile broadband to connect. i understand Volte is being rolled out. Wh...

Anonymous by Not applicable
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Resolved! O2 Arena, Priority lounge

Hi, has anyone used the O2 lounge at the London O2 arena recently? If so, do they serve food? do you need to book ahead? was it worth it? I cant find any details at all anywhere on O2 site that has any meaningful details. thanks,Steve

Anonymous by Not applicable
  • 1889 Views
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Resolved! Customer Services

I've been trying for three days to get though to Customer Services. By phone, I'm repeatedly told that waiting times are 50mins +. When I did wait, I gave up after over an hour. Chat is not available at all. Is there actually a Customer Services func...

Anonymous by Not applicable
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Resolved! Can't connect to home wifi

What does o2 do to the phones to prevent them from connecting to home WiFi? My wife bought a pay as you go Samsung a month and a half ago. Initially she could connect to our home WiFi. Since the first of the next month, she has been unable to connect...

Anonymous by Not applicable
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Resolved! I want to cancel my order and return the phone

I ordered an iphone 6s via the internet and it arrived yesterday. I have changed my mind as i realised that 02 service in my area is non existent (i know i should have checked first!). However i am finding it impossible to get through on the telephon...

Anonymous by Not applicable
  • 2583 Views
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Resolved! Requesting PAC code

I have requested the PAC code three times via chat and just tried to access it via the phone on hold for one hour only for the phone to tell me the office is closed and then hang up and the email help request link just wrote back to me how the servic...

Anonymous by Not applicable
  • 3219 Views
  • 13 replies
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