Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! WEB TOP UP.

Is anyone having trouble trying to topup using the web topup service.

Resolved! Where to find placed orders

I have purchased a Bluetooth Speaker of the Online store and upon completing the order I was advised that I would receive an email confirming this. It has now been a few hours since I purchased and have not received any email to confirm this, I canno...

Resolved! Signal booster for coverage in rural areas

Hi. Does anybody know of a way to boost coverage for the O2 signal in rural areas. Sick of hanging out of the window.I have decent broadband speed from sky but O2 customer services have told me the poor reception is not their issue. Told me to look o...

expire card

Hi I have new debit card,what I need to do?How can I change my card details?

Laptop won't connect to 02 WiFi

I've just dropped my car off for a service and while I wait thought I'd pop into costa and do some work using 02 WiFi. It connects fine on my phone but my laptop will connect to the but won't bring up the loading screen so I can log in and actually h...

Resolved! Student Railcard Offer

Hi last month I signed up to o2 refresh to receive my student discount. I did everything o2 have asked me to do I have redeemed my code that I have received from Unidays and I still didnt receive my discount. I am still waiting to receive my code for...

Resolved! Webmail is full

I have recieved an email from o2 that my webmail is full but I can not find a page when I sign in to delete the mail

Resolved! Sim card in tracking device

Hi all, looking for some help. I have an o2 'pay as you go' sim card in a tracking device hidden within my car. How do I find out how much balance is on the sim without constantly having to remove it from the tracker. Can a second mobile number be ad...

Resolved! Re: special text messages

Live chat isn't available right now how can I communicate with O2

Live chat

Just had extremely poor help from O2 Live Chat. Simple enough question about some help over navigating around my O2 webpages post-sign-in. Back and forward for more than 30 mins and zero constructive help or advice from the individual at the other en...

O2

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