Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Age restrictions

If I walk into an o2 high street store can I have the age restriction lifted without a credit card ? I'm 19 nearly 20 and the age restriction is just stupid I've recently just got a pay monthly sim and I have to be 18 or older to receive it etc and y...

Anonymous by Not applicable
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[updated] Priority Moments

Hi, I'm just starting a new limited company, Star Collectables UK Ltd. We specialise in film, TV and comic memorabilia.How do I get one of my product offers on Priority Moments exclusive to O2 customers? Regards [UPDATE from O2] Unfortunately back in...

Anonymous by Not applicable
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  • 9 replies
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Fraud Reporting

I wonder if someone can help. I have received a letter today saying I have set up a new O2 phone account which I haven't. Been trying to contact O2 to advise them, but there doesn't appear to be any method to report such a fraud. Any ideas anyone??

Anonymous by Not applicable
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Resolved! Insurance claim requirments

Hi, Recently i have filed a o2 insurance claim on my samsung s6 edge and wanted to make sure i have the phone ready before the courier takes it away, I have removed the sim card and placed the phone in an envelope, i have also wrote the number the wo...

MrAvarice by Level 1: Joiner
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Resolved! Free phones

Has anyone on here had a phone call from o2 about receiving a free iPhone se if they take a tariff out with them

Anonymous by Not applicable
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Shambles of a service

I am absolutely fuming with this atrocious service O2 recycle have provided. It has been 2 weeks since they told me they would be arranging a delivery to resend my phone back to me.There has not been one apology of making me wait this long to have my...

Anonymous by Not applicable
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Log in problems

I have a Huawei 5200 - totally confused with passwords! The password I need to log in to the device is a number - but the username and password to actually see my usage is different. Default is admin for both. Recently changed this - as advised - now...

Anonymous by Not applicable
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  • 3 replies
  • 0 kudos