Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Huawei Mobile Pocket Hotspot

I purchased a Huawei mobile pocket hotspot last week and took it on holiday touring the north west of Scotland. I was not able to get a signal on it in any of the areas I visited. I appreciate that signal is poor, I also did not have a signal on my E...

Anonymous by Not applicable
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Resolved! Click and Collect Next Day?

Hi all I ordered a oneplus 5 last night, when I checked my local store it said it would be available for click and collect today. I paid for the phone (pay as you go) and have been awaiting notification today to say I can collect the handset. I've re...

Anonymous by Not applicable
  • 1461 Views
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Resolved! Voicemail stopped working - how to reinstate?

People have started saying they can't leave a message for me.I tried from a landline, and got cut off after 30 seconds, without it going to voicemail. I've dialled in to 901 and been through the mailbox and voicemail settings, but can't find anything...

Anonymous by Not applicable
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Resolved! Download and print latest bill

Hi I have problem with viewing my latest bill.There’s a Problem There’s been a problem getting the page you want. Please try again by clicking here. If you continue to see this error message, please report the problem by clicking here and provide the...

Anonymous by Not applicable
  • 2041 Views
  • 6 replies
  • 1 kudos

Live Chat feedback thread

Hi everyone, We have seen many posts about your experiences with Live Chat, and it would be great to have a new dedicated thread for it to gather all the pieces of feedback in one place. This is a new version of our older thread from 2013. So if you ...

Marjo by Former Staff
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  • 4 replies
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Resolved! phone been sent off for repair...if it cant be fixed i will be given a 'like new' one!!

i have a iphone 5s and have been having issues with it so took it inot o2 on saturday just gone and have been told that it needs to be sent off for repair. i have been told that if the phone i currently have cant be fixed i will revieve the same phon...

Anonymous by Not applicable
  • 1213 Views
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Resolved! Student discount

I got a contract out with O2 thinking I would get 20% off overall bill but little did I know it was two separate bills. Anyway, paid my two weeks later bill and it was £60 but I wondered where my 20% airtime discount was? Spoke to an adviser online a...

Anonymous by Not applicable
  • 1175 Views
  • 1 replies
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