Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Internet abroad

HiMy internet (4G) doesnt work in Hungary.It always has now that its finally no extra cost it doesnt at all.I turned on roaming I updating my software I resetted all settings.So tell me whats wrong?

Resolved! Cost of calls

Do you pay using TU to call Australia

Resolved! NHS discount

I have a code to get an NHS discount on my o2 bill but it will not accept my NHS work email address, any ideas why?

Resolved! Frozen account??

I have just logged into my o2 and went on the rewards site, they sent a code to my phone for me to access it, I put the code in and now its saying my account is frozen? What does this mean and what happens when its frozen? Advice welcomed tia

Resolved! International charges applied

Hi there, I recently updated my accoutn whilst overseas for a bolt on but it doesnt seem to have applied when i checked again today i had £35 charges from USA alone. Can this be rectified? i think the international bolt on has been applied now but i ...

proof of no claims bonus

Resolved! SMS short code to receive photos by email

Hi, I'd like to know how I can set up an SMS short code such as, for example 80100, and allow people to text photos to this number, which will then be directed to my email address. I've Googled but can't find anything, maybe I'm using the wrong searc...

Resolved! Amplicomms 7510i / wery loud setting

HiMy Amplicomms clam shell phone has been working well. It has made it possible to make mobile phone calls and to receive them using the very LOUD VOLUME setting.Last week I switched off the phone for the very first time and on switching it on again ...

live chat is far from helpful!!!!!!

The LIVE Chat that O2 provide is far from helpful!!!! 2 occassions i have used this and both have been very useless!!! Extremely poor service from o2 and Charanpreet!

Resolved! Claim

Sending my phone off today is there anything else i need to put on enverlope apart frm claim number

O2

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