Recycle credit

Anonymous · ‎24-09-2017

Put an old note 4 into O2 for credit to my account but had no credit nearly 5 weeks now.
Anybody had the same?

Cleoriff · ‎24-09-2017

Hi @Anonymous Thats a long time to wait. Did they give you a quote? Info on recycling here http://www.o2.co.uk/recycle.html

I would give customer services a call to see whats happening https://www.o2.co.uk/contactus

Veritas Numquam Perit

Anonymous · ‎24-09-2017

Hi @Anonymous did you recycle in store or online?

Anonymous · ‎25-09-2017

Online, had a quote for £95 and that it would be credited the next day.

Cleoriff · ‎25-09-2017

@Anonymousthen make sure you contact customer services today between 8-8.30am is the best time...

Veritas Numquam Perit

MI5 · ‎25-09-2017

Have you had any communication at all about this?
Check spam box in email just in case.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎25-09-2017

Hello @Anonymous did you speak to customer services about your recycle credit?

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