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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by • Former Staff
  • 44936 Views
  • 0 replies
  • 0 kudos

Wet SIM card

I dropped my phone in water . I recovered the SIM card prior to sending the phone for repair .I have been advised that the phone cannot be repaired and that it will be replaced .Is there anything that needs to be done to the SIM card - cleaning it et...

Hartford by • Level 1: Joiner
  • 542 Views
  • 1 replies
  • 0 kudos

Invoice/proof of online purchase

Trying to claim free gift with my new upgrade been asked for invoice/proof of purchase cant find either in messages or emails from 02 any ideas how to retrieve many thanks

Riddaz by • Level 1: Joiner
  • 2913 Views
  • 15 replies
  • 0 kudos

Disney +

I am an existing customer and want to add Disney+ to my package, however it is a 6 month minimum and my contract runs out in June 2020. How does this then work ?

Wiktor k.

Hi. I recieved samsung S20 Ultra 5G on Friday and on Saturday it stopped working at all. Its impossible to turn it off or on even after reset.

Resolved! Scam texts

I phoned customer services on 202 yesterday and was very impressed by the service I received. After a short automated response feature I was quickly put through to an advisor, who answered all of my questions in detail.Today I received a text in the ...

Guevara by • Level 2: Apprentice
  • 24852 Views
  • 17 replies
  • 1 kudos

Merge calls

I am trying to conference call two friends, but when I have dialled the second person and then hit Merge Calls I get a message "Unable to merge calls". Any advice, please?ThanksCW

Bunty by • Level 1: Joiner
  • 4092 Views
  • 4 replies
  • 0 kudos

Resolved! Discount

I have just upgraded my phone and I need to place in my staff discount for Sainsburys and I can not find the place to put it. I have my code that the lady on the phone gave me but I dont know where it goes???

heather2 by • Level 1: Joiner
  • 728 Views
  • 1 replies
  • 0 kudos
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