Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Lost luggage

Here's something you probably don't see on the forum very often - an O2 employee has gone off with my luggage! She took my wheelie bag off the train at the end of a train journey to London, leaving her similar-looking but much heavier bag behind. I k...

GrahamW1 by Level 2: Apprentice
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Resolved! Exchanging Airpods to Airpods Pro

Hi, I just ordered airpods online for collection yesterday. If I want to exchange them for Airpods Pro and pay for the price difference, is that possible? I bought them with the student offer (£127.2 one)Also, Do I have to contact o2 that I want to r...

ohm by Level 1: Joiner
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Resolved! O2 Extra

Hi Guys! I have choosen the Amazon Music Extra 3 months free option, but I have already an active AM account with Unlimited subscribe. Now I can not use that 3 month free extra. If I cancel it, that should be solve tis problem?

FloriBa by Level 1: Joiner
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I wish I had checked here first: O2 Recycle

Yeah, I learned a hard lesson here. Sent off my old S9 to O2 Recycle and then saw the posts on here. Surely thought I wouldn't be ripped off.I was offered £145 and got that pushed up to £150. Just been emailed to say there was pixel damage so the off...

Cesca96 by Level 1: Joiner
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Resolved! Apple airpods

Does O2 send an email when you have purchased the airpods online and how can you know if the order has been processed

ITunes

Why I get charged via O2 account for ITunes, specially when I have bought nothing.....

Beps by Level 1: Joiner
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