Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Staff discount

How to put in staff discount

Resolved! Genuine?

Is the 0844 847 0202 O2 referrals number genuine?

Resolved! Unlocking phone

Hi, I am trying to unlock my Samsung S8 for a past few days. I've been to the shop and spoke to someone on Live Chat. It seems they have no idea how to help me. Everytime I request the code someone is sending me PUK. It's so frustrastrating. It's a w...

Stalking

For 7 years my ex husband has stalked me on my mobile no NOT PHONE as his nephew hacked my no apparently happening often he has had access to all my messages phone calls Facebook and emails I feel as I have been raped I cannot believe that this can h...

Resolved! O2 recycle

So I sent my nearly perfect iPhone XR to o2 recycle, was offered £286 for it initially, they then said the lcd was damaged and revised the offer to £57 to which I declined. Received my phone back today and it is destroyed! Screen smashed and severe d...

EU Roaming Fair Use Policy

I was shocked, alarmed and angered by a message sent to me by O2 yesterday saying "We've noticed your usage recently has been mostly in our Europe Zone lately." Can anyone suggest here what 'recently' and 'mostly' might mean here? I have been in the ...

Resolved! Unlocking my phone

Hi, I am traveling to Egypt on the 20th of Jan and I am trying to unlock my phone so I can use a pre paid sim while I'm away, can you help me get my phone unlocked please?

Resolved! Fast Track Entry into O2 Academy Brixton?

Hi all! I'm going a gig next month in Brixton and I saw that normally they have fast track entry for O2 customers. I was wondering what sort of customer you had to be? i.e pay monthly mobile, pay as you go, pay monthly tablet, broadband etc. I'm curr...

Resolved! Fake o2 text?

I received a text from this number ‭+44 7519 306020‬O2:We were unable to process your latest bill. In order to avoid fees, update your billing information via [link removed]I didn’t receive any emails as I normally do from o2 especially when it’s to ...

Resolved! Fitbit versa 2 can't add it to bluetooth on iPhone 8 plus

Hi all got a problem got a fitbit versa 2 for chirstmas all worked fine when set it it up on bluetooth then I accendely removed it now I can't re-add it as it does not appear on list have the lasted ios update wonder if it;s because of ios13? any ide...

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