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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by • Former Staff
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Resolved! Overseas charges

Hi I have only just been able to get online to view my statements and last month I was charged nearly £20 for overseas connectivity charges. The hotel had wi-fi and I used this so don't understand why I have been charged for usage by o2. Please can y...

Anonymous by • Not applicable
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Moving from 02 to ID

I have provided the PUK code and ID say the number has been imported which I think it has because when I put O2 SIM back in it says Emergency calls only.I have also tried the ID SIM card in another phone and know that works ok.But when I have the ID ...

KimTurner by • Level 1: Joiner
  • 493 Views
  • 2 replies
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Old Phone Number Not Working

Can someone please help, my partner had his phone stolen on Tuesday and he rang o2 and barred his number etc. He then got a new phone on Wednesday. He got everything set on Thursday morning with a new sim but wanted his old number, so got it sorted t...

GemmaB by • Level 1: Joiner
  • 1013 Views
  • 8 replies
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Resolved! Returns 14 day policy

I need to return my phone which I bought on a pay monthly contract on Thursday 19/3 and I know they have a sheet to print off and fill in but as I have no printer and no way of getting one could I just copy the information on a piece of paper and sen...

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