Other Products and Services
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Insurance claim - no email

I have made a claim on my insurance as my phone has a smashed back. On the phone I was told it has all gone through. I have received a text with the insurance number and another text saying I should receive an email about this claim. However, I still...

water damaged phone

I have a Huawei y6 2019 phune and i dropped it into water and I put it into rice for 36 hours and it still won't work and I need my phone I have went through everything and I can't get any answersI have tried phoning and keep getting cut off I am at ...

mary2 by Level 1: Joiner
  • 429 Views
  • 1 replies
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Order out of stock

Hi, Last night I ordered two pairs of the anker Liberty 2 Pro wireless ear buds for me and my partner. Received an email from o2 confirming the order, then this morning i find 2 further emails; First to say there is a problem with the order as it is ...

D252799J by Level 1: Joiner
  • 971 Views
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Upgrade

Hey so I wanted to upgrade and usually i use live chat to do this as i can get loyalty discounts etc but as i cant do this is there anyway to actually speak to somone as i am not renewing my contract if i can get it cheaper elsewhere, i like O2 and h...

GillianH by Level 1: Joiner
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Receiving letters from O2 for someone not in the household

I've received 5+ letters from O2 at my address for someone who doesn't live here. I've marked them all as not known at this address and returned to sender, but they keep on coming. Any help/advice? Really concerned that someone may have credit/a cont...

Lilyoh by Level 1: Joiner
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Resolved! Scam

I just recieved a text from 07389886694 saying: O2 : Payment for your latest bill could not be processed by your bank. Please update your payment information via: [Removed] Do not click on the link as it is a scam and will take your card details.

International calls option not active

Hi I can’t make international calls I even bought international calling bolt on and it says I can use straight away but nothing seems working. Why can’t we make international calls?

Inter by Level 1: Joiner
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Delivery Note

I need to get a delivery note for my latest purchase that didn't come with the product how do I get it?

Wizzy by Level 1: Joiner
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  • 4 replies
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O2 Open Discount

Hi, I have just registered for the O2 Open Discount with my works email, but haven't received a link. Not sure whether my company have a block on the address its coming from and I can't contact my network team due to the current COVID-19 situation. I...

LeanneC26 by Level 1: Joiner
  • 2410 Views
  • 4 replies
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