Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I upgraded my phone and received it a week ago. I received a new sim and have put it in my phone however it is not activated. I've done everything it says to do online but none of it has worked. My phone has the sim card image with the exclamation ma...
How can I get the contact number for 02 insurance. I insured my device when I bought it now it has just frozen, can’t even reboot
I’ve filled in my 02 form and submitted it . How long does the process take . My o2 account is still Showing the number you issued , So I still have my old sim in my new phone . Don’t want to get two bills - one from old provider Vodafone and one fro...
Hi, I bought a £3 international bolt on so I could call a friend in Australia without taking out a mortgage but every time I try calling I get "call failed" come up. I've tried turning my phone on and off, have ensured I have the latest iOS update, t...
Today my previous number should be ported to my new SIM but my new SIM shows "no service". I have tried turning the device on and off a few times, but no luck. Any ideas anyone?
I order a SIM card on 30/03 I still didn’t received anything! My O2 order status says is complete. Is impossible to talk to a customer service, I’m new with O2 and definitely not a good start
I have just upgraded to the huawei p30 , it had a deal to get free freebuds 3 with it , but I cant seem to find how to claim them , can anyone help please ? Thanks.
My phone is getting collected tomorrow (16/04/2020) and being replaced due to a broken screen. When I spoke to O2 Insurance earlier they said I would receive an email with instructions of how to package my device. I've still not received this email a...
I'm a PAYG customer and have been unable to log into MyO2 and haven't been able to recover my account either by email or using the code sent by text. The error message I got was that there was no account with my number. As far as I know it's been lik...
Hello. I talked lest month with you and they said in my 4th bill (that’s mean this month) I can place the request for transferring the amount in my account about the security depositTatiane, I would like to inform you that after the first 3 bills hav...
