Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 47658 Views
  • 0 replies
  • 0 kudos

Resolved! faulty phone

Can anyone please tell me how to get in touch with O2 to arrange to return a faulty phone. My phone screen has white lines running trough the screen, followed the self help guide which resulted in it saying it needed to be sent off gave me a referenc...

em18 by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Refund help

Hi,So today i went to buy a phone, chose to pay via apple pay, now you pay for it before the credit check, before your details etc, after paying i changed my mind and exited but the money has still been taken out my account. Will i get a refund as i ...

Emilyy by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Resolved! Disney plus while having nhs discount

I have nhs discount applied to my air plan. I want to get disney plus added to my account, which is £5.99 with a £2 discount to my air plan. I've read the t's&c's and can't seem to find anywhere that says I can't have the £2 discount on top of my alr...

Emily16 by Level 1: Joiner
  • 1846 Views
  • 4 replies
  • 0 kudos

Porting a number to another network

Hi, I hope someone can help. I've switched from O2 to EE but the number transfer hasn't completed. I've spoken to EE and they say everything's done on their end, it was done yesterday at around 9am, they're just waiting for info from O2 but they spec...

ChrisG by Level 1: Joiner
  • 854 Views
  • 5 replies
  • 0 kudos

Resolved! I need a unlocking code for a new sim

I have contacted o2 business and so far I have not heard back from them but I have just upgraded my phone after 2 years and have given my old phone to my son who uses a different network so the sim is saying it won't work, all I need is a code to unl...

Pamrats by Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Charging pad

I upgraded yesterday and the deal I chose included a free charging pad, my phones just been delivered today with no charging pad. Anyone know if this is delivered separately to the phone?

Leonie by Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

Resolved! Delivery address

Hi, wondering if I can decide my delivery address at the checkout or will it just send to my billing address? Currently still at my uni address.Thanks

nev1 by Level 1: Joiner
  • 546 Views
  • 2 replies
  • 0 kudos

A new SIM card and new account

Hi I made a new account yesterday and ordered a new SIM card and received it today. I got posted a sim card last week and lost it again. It was a pay monthly SIM card but now I have a new pay monthly sim. I couldn’t log into my main o2 account and ha...