Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 45309 Views
  • 0 replies
  • 0 kudos

overpaid

Hi, I added a bolton twice by mistake and have been billed double. My question is, what should I do now? How can I get O2 to only charge me for one Bolton instead of two? My bill has already been issued. Cheers, Angela [Removed]

AngelaD by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Recycle

I was due to recycle my phone just after lockdown and whilst waiting for the packaging to send it back, I got an email saying that due to The situation I should not send or it would be returned. I’ve received an email tonight sharing a new address to...

Lauklg by Level 1: Joiner
  • 771 Views
  • 4 replies
  • 0 kudos

International calls are barred

Hi, I am trying to make an international call but am unable as international numbers seem to be barred. I urgently need this removed but I cannot get through to anyone. Thank you

J2020 by Level 1: Joiner
  • 644 Views
  • 2 replies
  • 0 kudos

Resolved! I can't get reached on my old number after swapping sim (from giffgaff to o2)

I swapped my sim and have received a new o2 sim last week And today my number hasn't been changed to my old number yet But I'm getting SMS saying I have voicemail on my old number I can't even make phonecalls from this new number although I have acti...

Lana_E by Level 1: Joiner
  • 776 Views
  • 5 replies
  • 0 kudos

O2 recycle extra £100

so my s20 ultra finally showed up after being nearly a month late. I've sent my old phone to O2 recycle, and only got the amount for the phone, not the additional 100 promised if you ordered the s20. I know this has since been withdrawn as O2 recycle...

Danni768 by Level 1: Joiner
  • 460 Views
  • 2 replies
  • 0 kudos

Cancel accessory order

Hi, i order some Airpods today and they are going to be sent to the wrong address I dont understand why there isnt an option to cancel? Please could you tell me the exact number to call as i have looked at previous answers to questions and i am confu...

Kasia by Level 1: Joiner
  • 383 Views
  • 1 replies
  • 0 kudos

Web Page Upgrade Issues

Hi Everyone, hope you are keeping safe in these unprecented times.My issue is.Yesterday 12th April, logged into account to see that O2 will allow me to upgrade, and they will wipeout remaining payments. went all they way through to the payment sectio...

twotone by Level 1: Joiner
  • 583 Views
  • 3 replies
  • 0 kudos