Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Hi, i order some Airpods today and they are going to be sent to the wrong address I dont understand why there isnt an option to cancel? Please could you tell me the exact number to call as i have looked at previous answers to questions and i am confu...
Hi All, Really hoping someone can offer some advice on the following... A couple of weeks ago I was sad to find out that my OAP father had been tricked into a long and expensive contract by the now infamous "Jason" from M & J Acquisitions mentioned o...
The other 'big four' providers Vodafone, Three and EE all give employees of the emergency services a discount. This discount is also available for there friends and family members. I know O2 gives a discount for NHS and police employees but is this e...
Hi Everyone, hope you are keeping safe in these unprecented times.My issue is.Yesterday 12th April, logged into account to see that O2 will allow me to upgrade, and they will wipeout remaining payments. went all they way through to the payment sectio...
hi Im trying to find my reciept number for the huawei freebud 3 promotion but i am not sure where i can find it or what number it is. thanks in advance
I made a contract in 9 January 2020 and i am a monzo user less than 3 months, when exactly im getting my deposit refund?
I have recently earned £11.00 rewards and decided to spend £10.00 for an Amazon voucher. I proceeded as usual and was asked to select either the voucher to be sent by post or my email (Ecode). I selected email but received nothing so far. My balance ...
Hi I noticed last night after accidentally dropping my phone my front screen and back glass both broke. I need to make a claim on my insurance but customer service is closed. I need assistance asap as my phone is barely usable and I pay alot everymon...
Hi,I ordered a phone a couple days ago now, still hasn't arrived. I understand the current situation with covid-19 so I'm in no rush. I was just wondering if anyone knew the typical delivery time frames during this time? Thanks
Initially I tried to make my claim yesterday (11/04/2020) morning by calling O2 Customer Services using the 202 number. As I went through the process the automated system told me that new claims were only being accepted for lost or stolen phones and ...
