Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Receiving Suspicious calls from outside UK

Last night I received calls from two different numbers in Tajikistan and this morning both myself and my husband received calls from Milan (we are both O2). We did not answer and have now blocked the individual numbers. Can I block all calls from out...

JackieB by Level 1: Joiner
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Resolved! Added free 6 months of Disney+ to friends account

Can anyone help, I can’t get through to customer service but I got a free 6 months of Disney+ when I upgraded, however, I was signed in to my friends account so when I clicked to redeem its automatically added to her account. How can I get this trans...

LauraB820 by Level 1: Joiner
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Unable to make or receive any calls from mobile

I have been unable to make or receive any calls on my mobile. Text messages, data et al, all OK. inability to make or receive any calls to or from either other mobiles or land lines were noticed at 9:20am on 14th May 2020. O2 have been totally unhelp...

Terrior by Level 1: Joiner
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router

i have a router and have a PAYG sim for data, which i have activated and added credit. why won't it work i was speaking to someone "live" in chat but they vanished.

Still cant make calls..!

I still cant make or receive any calls. I need to be able to receive calls to access my work systems through phone verification, this has cost me £160 today due to not having access. No notification from O2, inaccurate network status on the website a...

Liamfark by Level 1: Joiner
  • 1210 Views
  • 9 replies
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Extras

I have recently upgraded to a new phone and was given an extra, Disney+ for 6 months free. Before upgrading i had Disney plus as an extra which took £2 off my bill. now ive upgraded its said that the previous extra has been cancelled but i can still ...

Tye-1 by Level 1: Joiner
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No voice calls

I have been unable to make or receive voice calls this morning. It is now 11.17 am. I have rebooted my phone twice - no result

DebB by Level 1: Joiner
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O2 extras

EveningIve just renewed my 02 sim, and had the bonus of choosing an extra.Im gonna choose Disney plus, however id like the feee period to run over Christmas season.It says i have 28 days to choose an extra and then 28 days to activate the extra.So sa...

Dazh by Level 1: Joiner
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Resolved! Disney+

How many extras can I add to my account when I join O2? I have added Prime Video and Disney+ and redeemed both but at the moment I can only manage Prime Video. I don't get any option to cancel for Disney+ subscription. See attached image below. Here ...

O2 Extras.png
amil707 by Level 1: Joiner
  • 1009 Views
  • 6 replies
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