Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 44717 Views
  • 0 replies
  • 0 kudos

Returning an upgrade

Hi there, I’ve been trying for a week to get hold of O2 to exchange an upgrade I got as I’m not happy with the phone.Every day it says the phone lines are busier than usual and I’m on hold for half hour or more before giving up.I’ve only got 7 days l...

Naomi27 by Level 1: Joiner
  • 704 Views
  • 5 replies
  • 0 kudos

How to get a refund for an accessory

So i just upgraded my phone and i am rather happy with it. I also bought the Anker charger.. This does not work. I have tried charging it voavthe plug and USB. Nothing. When i do put my new phone atop. A blue light flickers on and off. But nothing ch...

Harlequin by Level 1: Joiner
  • 555 Views
  • 2 replies
  • 0 kudos

Dhl delivery

Hi. My phone is supposed to arrive today but it's still stuck in the delivery depot since 8 AM. Should I do something about it or should I just keep waiting?

Agniya by Level 1: Joiner
  • 1145 Views
  • 2 replies
  • 0 kudos

Order missing

I ordered something from the o2 shop , I don’t have a order confirmation the money has been taken but it’s also not displaying in my orders in my o2 . Has anyone else experienced this ?

Resolved! Disney +

I have a free trial Disney + subscription via o2 that ends in January. I've recently upgraded so was eligible for another extra. I've opted for Disney + as thought I'd get 6 months from now (realised it wouldn't add 6 months to the January date thoug...

debjay by Level 1: Joiner
  • 3630 Views
  • 14 replies
  • 0 kudos

Extra £100 O2 Recycle iPhone 11 Pro

HiI just received my new iPhone 12. O2 Shop currently advertises an offer giving “Extra £100” for iPhone 11 trade-in.I’ve gone to O2 Recycle and tried to enter my order number (in various formats ie with/without the leading “ms-“ etc) and just get an...

DobbyBex by Level 1: Joiner
  • 728 Views
  • 3 replies
  • 0 kudos

O2 WiFi

Hi,I'm trying to use O2 WiFi hotspots and although I'm able to connect to WiFi my browser doesn't load anything, not even the sign in page.Can anyone help please?Thanks

Ninko by Level 1: Joiner
  • 985 Views
  • 6 replies
  • 0 kudos

Resolved! Sending Email on 4g

Hello all, I realised today I was receiving emails ok but I couldn’t send an email from my iPhone 8 Plus SW 14.1 (updated last night), this was when I was at work and connected via O2 4g data connection. Email account is with btinternet. I’m not sure...

Andy44 by Level 1: Joiner
  • 5027 Views
  • 14 replies
  • 0 kudos