Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 69782 Views
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7573 Views
  • 15 replies
  • 1 kudos

Resolved! O2 family boton.

Hi douse anyone know if the o2 family boton still works becaue I am trying to set it up and it won't work?

Luke30 by Level 6: Acolyte
  • 348 Views
  • 3 replies
  • 0 kudos

Resolved! Scam email

Had an email saying my I'd attached to my number is about to expire then has a link to sort this.

LB by Level 1: Joiner
  • 241 Views
  • 1 replies
  • 0 kudos

Claim my insurance

On the day 7 December had an accident with my phone and contacted the service customer 10th to make my claim. Couldn't I helped eventually turn off the phone. In the 18th December went to a store your and asked helps an employee, which contacted new ...

Resolved! Internet

How do i remove the age restriction from my internet browser it wont let me on websites that are age restricted?? Can i do this off the 02 app?

Steph1234 by Level 1: Joiner
  • 476 Views
  • 5 replies
  • 0 kudos

Resolved! Outage Compensation

Hi, I thought the 02 customers were being giving a few pence of their bills for the day of data outage? I can't see this on my bill - is this the case. Giffgaff offered you to give it to charity but haven't heard anything from 02 - anyone know anythi...

BeaBea by Level 1: Joiner
  • 466 Views
  • 3 replies
  • 0 kudos

Issues claiming free Huawei tablet

Hi - I was wondering if anyone could help me? I tried to claim for the free tablet after purchasing the pro 20... I've waited 30 Days and the form is constantly rejected by the website saying that the IMEI number is invalid. It's definitely not! Any ...

Andyman by Level 1: Joiner
  • 788 Views
  • 6 replies
  • 0 kudos

Resolved! Voicemail not working

Recently discovered my voicemail wasn't on. I dialled 1750 and enabled it but the issue I have is that when I dial my mobile from another phone and then reject it it carries on ringing but never reaches the voicemail. The call is however disconnected...

conor2209 by Level 1: Joiner
  • 935 Views
  • 3 replies
  • 0 kudos