Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I am currently registered with my O2 as I have previously been a pay monthly customer and I am a current pay as you go customer. I am trying to take out a new pay monthly contract but O2 do not make it easy. They want to deliver to my old home addres...
Can you guys give me my money back its been 28 days since I ordered my black 64gb Iphone 11 which still hasn't been delivered, I can't be **bleep** to getting angry over the phone so please it'll be much appreciated, was really excited to get to have...
Hello, I ordered a new phone contract last night and paid a £230 deposit with having bad credit. Every time I log into my o2 it tells me I’ve not placed an order even though the money is a pending transaction in my bank account & also I’ve had an ema...
I have recently upgraded to an iPhone 13 Pro Max and recycled my iPhone 12 Pro Max with o2. I have received the confirmation email from the recycling team for the credit to be applied to my devise account but after 10 working days there is no sign of...
Help please someone. I've recently tried to sign up for a new credit card and application was declined even though I thought I didn't have any issues with my credit score. Upon further investigation, it appears O2 have messed up my credit score. Plea...
I have been trying to buy 2 packages combined with you online and it will not let me add 2 items to my basket to get the 25% discount. I want the Lilac Samsung A32 with 20 GB for £26.99 and the Samsung S7 FE silver tablet with 500MB £15.00. I want to...
I just ordered a Z Fold 3 and wish to recycle my old Note 10 Plus 5G using the Z Fold 3 special offer which gives you an extra £250 for your device, but I can't figure out how to do it!The O2 recycle website being separate from O2.co.uk, with a diffe...
Hi, I just want to check if Airtime Rewards is genuine, I am a bit reluctant to add my card details!!
Hi, my husbands phone was stolen yesterday. I need to report and claimbut don’t have the IMEI and no idea how to get it as the phone is gone. No paperwork at the moment. Any ideas? Thank you
I am returning to 02 from 3 to take advantage of the VOLT benefits, and want to ensure the port goes smoothly as possible.I have a new SIM coming and I gave my PAC code when i ordered my airtime SIM only contract, am I right that once received I pop ...
