Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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setting call forward when abroad

Hi,I am ok to setup the call forward when I am going abroad.. but to do it while still in UK. However when I was in a country where I wanted to disable the call forward and wanted to receive calls etc as it is, it did not work. Is there an option to ...

jaimanish by Level 1: Joiner
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Resolved! Disney

I have a monthly subscription to Disney plus which I pay monthly,when I now go on the app it won’t let me watch anything unless I subscribe?gave tried deleting the app but makes no difference

Wiggles by Level 1: Joiner
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Resolved! Divert when abroad

Hello! I am abroad now and I am trying to set "Not Reachable Divert" to my other mobile phone number, but it shows me an error. I have tried "** 62 * phone number # SEND" and setting divert in my iPhone 6 menu - all attempts were failed. HELP PLEASE!

sawal86 by Level 1: Joiner
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Resolved! Data Allowance

Hi All. please can I have some advice? I am paying £16 per month for a sim only consistently have to top up my data. This is incredibly frustrating especially as I spend most of my time at home connected to my wife! Is anyone else experiencing this o...

Resolved! stolen phone

I had my phone stolen last night - so I have NO phone - cannot find the webchat link and when I did - the chat bot did not understand my question!!! The only info I can find is a phone number!!!! And it says it needs to be reported within 24 hours. A...

AliR by Level 1: Joiner
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Resolved! Nokia 8.3 not on portfolio

Hi all I have recently upgraded my device and would like to recycle my previous device Nokia 8.3 but when I enter the name in the section box it says it isn't in the portfolio. I have contacted o2 3 times but they just say they will update it and to ...