Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Six months free airtime plan

Hi In August, I upgraded with a new 36 month contract with a device plan and a special offer of the first six months of the airtime plan for free. Later in August they took payment for both plans - when I asked why they said the free six months would...

AnnMay by Level 1: Joiner
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Resolved! Disney Plus activation link not working

I've tried activating my disney plus extra offered as part of my upgrade within the 28 day period and it doesn't seem to work. I tried earlier in the week and then this evening which is the last day. Any help to resolve this much appreciated?

Resolved! Return of accessory bought online

Hi Alli bought a accessory online for my new iPhone but want to send it back. It states you need to contact customer support to get a returns label but I can not get online chat to work or get a number to contact anyone any ideas? Thanks

Pete11 by Level 1: Joiner
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Resolved! NHS Discount

I've just joined O2 and went to register to get my NHS Discount and it says I'm not eligible because I have a Non O2 Refresh Tariff.I'm wondering if the Discount I would get would out way the cost of upgrading to an O2 Refresh Tariff

HeatherR by Level 1: Joiner
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Free items

When i took out a new contract last month, i got a deal with free earphones and tracker included. When the order arrived it was the phone only, i cannot see anything in emails about how to claim the free items and the chat is down. Anyone able to hel...

Mhawkins by Level 1: Joiner
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Resolved! HMRC texts blocked

Hi all - how do I get in touch with O2 if I don't want to download the app? I have been asked by HMRC to ask O2 to unblock the HMRC text service so I can receive HMRC's verification text messages. I don't know where to request this. Apparently HMRC h...

Resolved! Delivery

Hi I’m struggling to locate my parcel it says it’s signed for Williams but I have no idea who that is

Postage by Level 1: Joiner
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