Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Claim my insurance

On the day 7 December had an accident with my phone and contacted the service customer 10th to make my claim. Couldn't I helped eventually turn off the phone. In the 18th December went to a store your and asked helps an employee, which contacted new ...

Resolved! Internet

How do i remove the age restriction from my internet browser it wont let me on websites that are age restricted?? Can i do this off the 02 app?

Steph1234 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Outage Compensation

Hi, I thought the 02 customers were being giving a few pence of their bills for the day of data outage? I can't see this on my bill - is this the case. Giffgaff offered you to give it to charity but haven't heard anything from 02 - anyone know anythi...

BeaBea by Level 1: Joiner
  • 3 replies
  • 0 kudos

Issues claiming free Huawei tablet

Hi - I was wondering if anyone could help me? I tried to claim for the free tablet after purchasing the pro 20... I've waited 30 Days and the form is constantly rejected by the website saying that the IMEI number is invalid. It's definitely not! Any ...

Andyman by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! Voicemail not working

Recently discovered my voicemail wasn't on. I dialled 1750 and enabled it but the issue I have is that when I dial my mobile from another phone and then reject it it carries on ringing but never reaches the voicemail. The call is however disconnected...

conor2209 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Using a PAC?

I,ve given O2 my PAC, I,m moving from Vodafone to O2. Can some kind soul tell me what happens now, when for example do I replace with my O2 sim? From what I can make out, O2 will contact Vodafone and cancel my monthly contract, is that correct or do ...

tarren2 by Level 2: Apprentice
  • 13 replies
  • 0 kudos

Strange text problem

I can phone my freind and talk she can phone me and talk ok, she can text me ok but I can't text her, I do a *0# test message to her and it comes up on my phone "message delivered" but nothing appears on her phone I am on 02 she is on Vodafone any id...

fedupagen by Level 1: Joiner
  • 30 replies
  • 0 kudos