Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! 5G

I recently got a new 5G Apple 12 phone. My sim is a 4G how do I get a 5G sim.

Paulinw by Level 1: Joiner
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Resolved! Credit file referral

Hi, can someone please help me. Is there anyone who is able escalate my email to the credit referrals team.Upon applying for my mortgage, it came to light that there had been missed payment for a 4G pocket hotspot which I was unaware of. The missed p...

JMC1231 by Level 1: Joiner
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Resolved! No signal

I have a samsung A52 , i have no signal at home at all. Bt14 area in Belfast. Who can tell me when this will be rectified. ?? This network is of no use to me at all if i cant hear anyone on the phone!!!!

Shazza22 by Level 1: Joiner
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Resolved! Why is it such an annoying ordeal to do something as simple as transfer a phone number using a PAC

I have recently switched to O2 from giff gaff and have tried repeatedly to transfer my phone number from giff gaff to O2 using the PAC code from giff gaff. It seems almost impossible to find the place to enter my PAC code on this site. When I tried v...

fdblgs by Level 1: Joiner
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Resolved! Google Play

Date Bought from Cost Description 31 Oct 21Google Play Digital GoodsI purchased stickers for a messaging App (Line) but so far they have not appeared on my phone or computer.Can I obtain a refund and reorder?

Angel55 by Level 1: Joiner
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Resolved! Phone number change over

I'm still waiting for my phone number to change over, I did the Pac on Thursday in the o2 shop. It's from EE to o2. Any idea why it hasn't transferred over.

Kel5555- by Level 1: Joiner
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Resolved! Calm Radio log in

Hello, I'm a new customer who has moved over from Virgin mobile and I have chosen Calm Premium as my extra. I have activated it but I can only use it in my mobile phone browser on the url https://app.www.calm.com As I subsribed to Calm a year ago wit...