Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

o2 delivery times

Hi, I was planning to purchase Airpods for Christmas online however the delivery times say that it will take more than 6 weeks. I can understand delivery to my house taking 6 weeks but I do not understand why it takes 6 weeks to collect from store.

Aslan3172 by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! Mast issue

Postcode TN254BN, is there an issue? I dont seem to be recieving any calls or messages whilst in work location.

Sfarris by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! not able to connect to internet

Hi since long before 02 went down i am not getting any internet connection keeps kicking me on and off and most i get is E....its been nearly two weeks now. I've made a complaint last week wednesday and no one had got back to me and this still contin...

internet by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! o2 Gurus

Hi I have just purchased a new phone from Amazon. My monthly sim only contract is with o2. Can I call into the o2 shop and ask them to transfer all my stuff from my old phone to the new one. Thanks

Hugh by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! insurance

i got a question about my mobile insurance claim form. is it ok if i email the form instead of posting it?

alexxaaaa by Level 1: Joiner
  • 2 replies
  • 0 kudos

Cryptic messages

Hi,I've been trying to set up my bank account for OTP texts and they've told me I may need to enable cryptic texts as I'm not receiving any OTP codes, does anyone know how to allow cryptic texts to come through?Thank you in advance!

Amy3 by Level 1: Joiner
  • 9 replies
  • 0 kudos

Issues claiming tablet

Hiya is anyone else having the same issue as me claiming the Huawei Tablet:Its been 30 days I upgraded on the 9th of November went to calm the tablet yesterday on the website and it said that it was to early for me to claim it, tried again this morni...

JDC89 by Level 1: Joiner
  • 3 replies
  • 0 kudos