Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Divert when abroad

Hello! I am abroad now and I am trying to set "Not Reachable Divert" to my other mobile phone number, but it shows me an error. I have tried "** 62 * phone number # SEND" and setting divert in my iPhone 6 menu - all attempts were failed. HELP PLEASE!

sawal86 by Level 1: Joiner
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Resolved! Data Allowance

Hi All. please can I have some advice? I am paying £16 per month for a sim only consistently have to top up my data. This is incredibly frustrating especially as I spend most of my time at home connected to my wife! Is anyone else experiencing this o...

Resolved! stolen phone

I had my phone stolen last night - so I have NO phone - cannot find the webchat link and when I did - the chat bot did not understand my question!!! The only info I can find is a phone number!!!! And it says it needs to be reported within 24 hours. A...

AliR by Level 1: Joiner
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Resolved! Nokia 8.3 not on portfolio

Hi all I have recently upgraded my device and would like to recycle my previous device Nokia 8.3 but when I enter the name in the section box it says it isn't in the portfolio. I have contacted o2 3 times but they just say they will update it and to ...

Resolved! o2 Recycle

I have been chasing up a payment since the 1st October and really getting no where from the team at o2 refresh, I spend normally 1 hour on hold, tried to communicate via email and although I did receive one response all I'm being told is that o2 are ...

Smithy099 by Level 1: Joiner
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Resolved! Contract

Hi really looking for advice please . I left O2 about two years ago however I need to prove to a certain company that the number I created my account with was mine and they are asking me for a copy of my end of contract ! How do I get this as I didn’...

Mandy9 by Level 1: Joiner
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