Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Ordered but no email, or confirmation.

I ordered a device 2-3 days ago however I have still not received any email or messages regarding my order. What does this mean? Has my order gone through, or will I have to ring in o2, if so what number?

Resolved! Network reception booster

Having been an O2 customer for over 10 years I'd like to stay as one, but I have terrible network coverage in my new home. Other than hanging out the window all day, is there a sensibly priced booster option I couldbuy?

Resolved! SMS messaging to 03 numbers and 076 pagers

I write to ask that you extend your current SMS delivery service to deliver not only to UK mobiles and landlines, but also to UK pagers and 03 numbers as used by many businesses and organisations.Currently, 03 numbers are the only UK numbers which bo...

Resolved! Contact phone number for PAC code?

Hi all, does anyone know a direct number to ask for my PAC code? I've phoned 202 and gone through the sequence only to be left on hold for a long time. Anyone know of a way I can contact someone directly? thanks.

Resolved! Media messages

I've just viewed my monthly bill and I've been billed for "media messages". This is the first time this has appeared on my bill. I don't recognise the telephone numbers and there is no date. Thanks for your help.

Resolved! Send a group SMS

Hi - is there an O2 service that allows me to send SMS messages to groups of people from a PC?.

Resolved! access bills

How do I access and download historic phone bills please?

Resolved! View Mobile Bills & Emails to Hotmail accounts

Hello. Is there an email address for O2? I have 2 problems with O2 and do not want to spend more time on the phone. 1. I haven't been able to view my mobile phone bills for a year! 2. I can't send emails from my company's mail server (Fasthosts) via ...

Resolved! When will I get a confirmation email?

I upgraded my phone contract with an online advisor on Thursday night, and was told I would get an email confirming this and saying my phone was being sent.I've had no contact since the conversation, and my o2 account doesn't show any change. Is this...

Resolved! My 02 not working

Hi i bought a new iphone 5 with 02 and it arrived on Thursday. I registered on the 02 site even though i already had an account for my old pay as you go phone. I can log in on the site hoever the my 02 section is completely blank and only displays my...

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