Other Products and Services
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Signal coverage within buildings

In certain rooms of my house I get very patchy Mobile phone signal, from any provider, signal comes and goes at any time of day and in all weathers. Is there anything that can be done to improve the situation, devices installed, cables laid, witch do...

Anonymous by Not applicable
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Resolved! My details?

Just annoying to me but when the guy in the O2 shop set up my account he spelt my name wrong as Shilea not Sheila and I can't find out how to change it. Can anyone help?

Mint1955 by Level 1: Joiner
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Resolved! o2 Email is down?

Hi there. Have the o2 pop3/smtp servers changed recently? I haven't been able to get my email for 2 days? Servers advise "offline" Thanks

Anonymous by Not applicable
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Resolved! O2 Travel

I have O2 travel and in an emergency I had to use my mobile for calls and texts while in North Cyprus. I have on my return been charged for all calls and texts and I tried to live chat this morning but it keeps saying hold that thought. O2 travel say...

Mint1955 by Level 1: Joiner
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Resolved! Can't change family bolt on

I need to add a member to my Family bolt on, and also delete a number. However when I try and managed this from the site it doesn't work, it constantly tells me a number isn't valid; I know this, this is the one I want to delete. It won't let me dele...

Anonymous by Not applicable
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Resolved! Odeon Tickets

Hi, Can someone let me know if the Odeon Discounts apply to just one ticket or 2? I feel a bit cheated as i was going to leave O2, and the chap on the phone told me that i could get one free odeon ticket and free popcorn. He failed to mention that it...

Anonymous by Not applicable
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Resolved! Wifi in Costa

Hello, my first post so apologies in advance if I do something wrong. I read a couple of threads re wifi in Costa but neither covered my problem. I'm trying to connect using a Google Nexus 7 tablet. The Wireless settings show that I'm connected to O2...

Anonymous by Not applicable
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CS Email Address

Just trying to get hold of a customer services email address! Your website is useless!! Why is your live chat always BUSY and unavailable!? I have only just switched to your network and am seriously considering leaving and cancelling my contract alre...

Anonymous by Not applicable
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Resolved! sim swap failed

I got my new phone this morning and ive had to do a sim swap as the new phone uses a micro sim, however i have typed in the serial number provided on the sim and it has shown up as failed, it has done this several times, what do i do next???? please ...

Anonymous by Not applicable
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