Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! I hear there is a number that you can text with the world chat.

Hi i hear that you can text the world chat to a number if you have a touch phone. What is the number that you can text the world chat to talk to some one at o2 if you have a touch phone?

Resolved! blocking numbers

hi all, im reciving very nasty txt messages and phone calls from a person. they on o2 themselves.. i tried to contact o2 to block the number for me, as they have done this before for me for other reasons... but when i was on online chat witha guru he...

Resolved! O2 Priority Account Suspended

Can anyone help,I've had my Priority account suspended as I typed my password in wrong too many times.I've phoned customer service and emailed to no avail.any help would be amazing as this is really frustrating. Thanks Dan

Resolved! Nokia Lumia 800/Zune/Marketplace

Hello, Firstly though my WIFI works, my mobile internet (3g) does not, at all, not sure why not. Secondly I've been advised to go through the marketplace, but am unable as I get this message: "Can't set up your account.Sorry, you need to do this from...

Resolved! ROAMING

Last time I was in Uganda, my O2 mobile roamed successfully. This visit it does not, although I'm unaware of changing any settings. My colleague also has a UK O2 mobile and his is roaming successfully here (on Airtel's network). Possible causes and s...

Resolved! what is shortcode 23354 ?

Hi,my recent bill has shortcode 23354 listed 3 times,this is not recognised at www.phonepayplus.org.uk does anyone know what this is please?many thanks

Resolved! How to find out how much data is left this month?

Hi everyone, I have looked around on the site but can't seem to find the page where I can view my contract terms and limits. I have been on the 'myo2' on the 'view / pay mobile bill' and ' view your pay and go balance' but none of them are useful or ...

galaxy s3 call barring problem

Hello, i have a little problem. Few days ago i got a new phone (samsung galaxy s3) on o2 pay monthly contract. So i can call, texting etc. to everybody in UK but problem starts when i trying to call to Latvia it show "You cannot make outgoing calls w...

USA Trip

I am planning a trip to the USA where I will have access to a US mobile. Can I get 'International Favourites' bolt on for one month and forward all my calls to the US number? Will the call forwarding be part of the 3000 minutes that are included in t...

Resolved! Australia visit for one month whats best to do on Samsung Galaxy III Pay Monthly unlimited ?

Hi, I am in Oz for one month. I have turned off my data roaming. But how do I get the best out of using my phone for calls whilst here as in calling oz numbers and calling home to the UK. Any suggestions greatly appreciated.Also for when I get back w...

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