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- 0 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 93186 Posts
- 609 Topics
- 6967 Solutions
Info here
Guide: Lost or Stolen O2 Device? - How to Report it
You need to get the phone and sim blocked
You need to call customer service.
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
- 93186 Posts
- 609 Topics
- 6967 Solutions
Info here
Guide: Lost or Stolen O2 Device? - How to Report it
You need to get the phone and sim blocked
You need to call customer service.
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
