Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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  • 147 replies
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Resolved! Complaints

How can you  get a complaint  resolved when nobody responds to emails

Good223 by Level 1: Joiner
  • 212 Views
  • 1 replies
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Resolved! New customer advise please

I’ve just moved to O2 and have 2 x PAYG SIMs. I’m a Virgin Media customer and Volt Double Data has been applied to my account. However, it’s only be applied to one of the SIMs. Ive called 202 three times: the first girl couldn’t comprehend what the p...

Pete78 by Level 1: Joiner
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Resolved! Disney+

I have been charged twice on the same bill for my initial Disney+ payment. £6.66 and £6.45 + VAT.

Kev69 by Level 1: Joiner
  • 322 Views
  • 1 replies
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Resolved! Phishing Scammers Numbers - Just a thought

Just a thought. We get calls from landline numbers all the time. Infact it has very much become a part of life where i am not picking up calls from any numbers not saved in my directory. This means sometimes i miss calls that i should have picked up....

Hanz by Level 1: Joiner
  • 273 Views
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Resolved! My order

I ordered a iPad on the 15th, was told it would be expected to be ready on the 18th and haven’t received any emails since. Can anyone help please

Aiden1 by Level 1: Joiner
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Resolved! Disney Plus

I have just taken out an O2 contract and have added Disney Plus as an extra. I already paid for Disney Plus anyway so may as well use the O2 extra and have it come out with my O2 bill. Now that I have taken the extra through O2 should I be cancelling...

GB12345 by Level 1: Joiner
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Nhs discount

I'm trying to get the nhs discount applied to my account doesn't accept the code BLUE01 which the shop gave me.How do I apply it

Eunice by Level 1: Joiner
  • 605 Views
  • 3 replies
  • 0 kudos