Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I’m disgusted at getting a phone bill that is 204.00 when I was in turkey in June. I’m struggling to pay it just now. O2 won’t take it off my account and after the different mobile companies sayed they wouldn’t charge. For exampl found this on martin...
Hi all, quick question; I've not long joined O2 and having just been to Northern Ireland and crossing the border in to the Republic I didn't receive any SMS notification that I'm roaming with applicable out of contract costs etc (ie international cal...
I am so disappointed with the difficulty I have had porting my number over from EE. I initially requested the number port on 26th July and it is still not done. I have phoned the 02 helpline various times, I’ve been into the 02 shop twice which I liv...
Hi, I hope someone can advise. I have received a pay monthly business sim to my home address but not with my name as the addressee, but someone else’s name. I have spoken to O2 who have advised that this may be fraud and that the fraud team will cont...
I have several old galaxy phones, not in use. I want to put SIM card from my current phone into an old phone which is larger. Will I lose data from this SIM card. I found differing answers online. Hope someone can help. Thank you
Hello I just wanted to ensure that my Disney plus extra subscription does not renew and I only use it for 3 months
I have received a labelled jiffy bag to return a new phone to 02 but the address doesn't mention 02
Hello, I’ve recently tried to move from Three to O2 and found a deal through the site Uswitch, I got the PAC code and everything alright and put in the order. today I got the email that the order was unsuccessful and to contact the credit file referr...
Good evening,can anyone help me, I’ve recently received my new sim with a new number when I set it up they asked if I had a pac code to transfer my original number from my old sim to my new 02 sim I put the pac code which was provided and my original...
I've just signed up for a pay monthly phone. The up front cost has been taken and I've had all my signed credit agreements. I've also recieved an email stating, Keep an eye on your inbox for our updates on progress and delivery. But my device is not ...
