Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! How do I save my photos etc from phone?

Husband phone kept rebooting and went into O2 shop to be told, no guru's any more, told to reset phone .. phone now wiped and everything lost.We pay insurance for the phones and we're shocked we have NO tech support

TRISH67 by Level 1: Joiner
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Resolved! Bought New Device

Hi i’ve bought a new Device, it’s the ‘Iphone 13 Pro Max: Alpine Green’ and the upfront cost has come out of my account. But i haven’t received any details of when my order is coming? Can anyone help? I can checked the ‘track my order’ option but the...

Resolved! Help getting new SIM

Hey all, I am struggling to get through to O2 support. It says there is a live chat function but I am unable to see this anywhere on the site.Unfortunately I had my phone stolen yesterday. I've bought a new phone but I can't actually call O2 to get a...

renstar83 by Level 1: Joiner
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Resolved! Phone a mobile abroad

Wondered if someone could give me some advice please. My father lives in France and has been taken into hospital. What could i do to make calls cheaper from my mobile to his please ? He would be with a French provider. Many thanks, Pezza.

Resolved! Phone Insurance

HiI am finding it difficult to find out how much the excess would be if I were to make a claim on my phone insurance? Anyone any idea?thanks.Linda Lamb

Resolved! Network outage?

I've not been able to make or receive calls or texts for the past couple of days from my house in RG7 area ( nor has my wife and daughter who are also with O2) but if we drive a mile away everything is fine. Have checked the network checker and it sa...

SteveA1 by Level 1: Joiner
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Resolved! Oppo gift offer

Hi, recently purchased a new oppo X5 on pre order, entered details to claim free gift offer, but has been declined, called retailer O2, told to re enter details, with proof of pre order. Entered emei no again but not allowed to continue ???????

Alby by Level 1: Joiner
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