Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! MISSED DELIVERY - ITEM RETURNED :(

I sadly missed my both delivery attempts for the headphones that came with my upgrade, all DPD tracking says is “returning to O2”. I was wondering if anyone out there knew if it’s still possible to get the package?

CBlost by Level 1: Joiner
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02 Text Message today 20/5/2022

Good Afternoon, I just received the following text from 02 To improve your local network and help keep everyone connected, we're carrying out essential work in CV35 7PN.While we do, your signal might come and go. We'll keep you posted though.We'll st...

Trisha1 by Level 1: Joiner
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Resolved! Credit Check

hi team, i just failed a credit check.. not sure how that happened ? can you please advise ?

jaij by Level 1: Joiner
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Resolved! Accounts & Billing

Hello,About 10 days ago, we received the final bill from "O2 my care" with the request to send the cheque to: Telefonica UK Ltd., PO Box 756, Camberley GU15 3SS. We accordingly did so via Recorded Delivery from our address in FranceAn attempted deliv...

Resolved! stolen phone, number has been reallocated to another network without my knowledge!

some scumbag broke into my car and stole my phone! When I tried to get a PUK code to retrieve my number onto a new sim I was told that the number .which I've had for about 30 years has been reallocated and is active on PMS network. All within 24 hour...

qc2 by Level 1: Joiner
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Resolved! Payment

I tryed to get a iPhone on pay as you go and I was refused but they still tuck my up front payment

Whitney_1 by Level 1: Joiner
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Resolved! New phone new sim

I have had my phone stolen with my sim in. I've ordered a new phone and a new sim. How do I activate the new sim if I cant receive the text as my new phone cannot be set up without the sim and vice versa? PLEASE can someone help me. I cant even phone...

aimn by Level 1: Joiner
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Resolved! Chantelle Harvey

Hi I’m trying to get on my 02 to sort an upgrade as my phone is broke but I cannot get in as there sending a code to my number which is broke can you help?

Chan12 by Level 1: Joiner
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